Business Analytics amp IT Systems Analyst Manager -REMOTE

Profile

Description
The Company currently manages its business by utilizing custom software which integrates information from off-the-shelf applications and data stored in a SQL database.
The Business Analytics & IT Systems Analyst (Manager)
will take the lead in analysis of a wide variety of topics related to our business. This requires a thorough understanding of our databases to extract information using query statements, advanced database tools, and expert-level excel skills.
Responsible for presenting data in an accessible & understandable way to your colleagues for use in planning, quotes, and other operations, including but not limited to:
Revenue - customer pricing models, capacity limitations, benchmarking & comparing projections to actuals, etc.
Operations – mileage, mix, & fuel metrics, service success rating and improvement analyses, planning optimization, etc.
Recruiting & Retention – owner operator requirements, pay & productivity trend data, retention-specific metrics, etc.
Technology – system improvement analyses, website traffic data, etc.
Additional IT requirements include the management of the proprietary database and related software.
Direct, oversee, and assist with the selection, implementation, and installation of software applications used by the organization.
Determine hardware system status and limitations by gathering and evaluating information on a variety of factors including security and reporting needs.
Collaborate with systems analysts, engineers, programmers, and other developers as needed to achieve project requirements.
Identify and resolve production and/or applications development problems related to the use of the database management system software or utilities.
Assist team members with hardware and software problem resolution and escalate advanced problems to outsourced IT partner.
Gather, organize, and interpret statistical data from the database to provide reports to, and answer questions from, upper management.
Required Skills include:
Exceptional analytical and conceptual thinking skills.
The ability to present complex information to a varied audience.
Significant database management experience.
Expert proficiency in the MS Office suite, particularly Excel and Access.
Excellent planning, project management, organizational, and time management skills.

Company info

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