Customer Service Representative

Profile

:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Customer Service Representative,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:u003cfont style=font-size:16px;\u003eu003cfont style=color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\u003eRealogy is a global provider of real estate services with a singular mission: We serve agents. This strategy is aimed at growing the base of high-performing independent sales agents at our company-owned and franchisee brokerages, providing services to make them more productive and their businesses more profitable.u003cbru003eu003cbru003eWhile you won’t see our name on For Sale signs, you will see those of our industry-leading brands: Better Homes and Gardens Real Estate, Century 21, Citi Habitats, Climb Real Estate, Coldwell Banker Real Estate, Corcoran, ERA Franchise Systems and Sotheby’s International Realty to name just a few. Our four business units work together to provide a full-service solution to meet the needs of agents and their homebuying clients, from the initial listing until the keys are turned over.u003cbru003eu003cbru003eRealogy was recently designated a u003ca href=****target=_blank\u003eGreat Place to Work®u003c/au003e for the second consecutive year, recognizing the company’s commitment to providing meaningful work and an environment where employees can grow and succeed. Realogy has 16,600 offices and approximately 302,000 affiliated brokers and agents worldwide. We’re the leader in residential real estate sales, with $6.1 billion in revenue in 2018, nearly 1.4 million real estate transactions and approximately 16 percent of market share of the U.S. residential real estate market. We’re there to serve agents who help people find and buy houses, move, and finance their dream.u003cbru003eu003cbru003eEquity Title is built on a tradition of excellence and guided by a spirit of integrity throughout all aspects of the closing process. As your title and closing provider, we want to assure satisfaction for everyone involved in the transaction, whether you are a buyer, seller, agent or lender. Equity Title is owned and operated by Title Resource Group (TRG).u003cbru003eu003cbru003eTitle Resource Group is in the business of making houses into homes coast to coast. Once the deal is sealed, TRG completes all the necessary work in the title and home closing settlement process to transfer ownership of the property and bring the real estate transaction to a successful conclusion. TRG helps facilitate all aspects of the purchase process to help agents and their customers get deals done. We work with customers, financial institutions, insurance companies, real estate agents and brokers – both within and outside the Realogy family – to ensure all the I’s are dotted and T’s are crossed so deals close on time. When all the documents are signed, the funds are wired, the keys are exchanged and the transactions are recorded, TRG’s work continues as it also insure title policies in connection with the real estate transactions. In 2018, TRG was involved in the closing of approximately 176,000 transactions with net revenue at nearly $580 million.u003c/fontu003eu003c/fontu003e,VerityZone:formtext36,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:EEO Statement,AnswerValue:EOE AA M/F/Vet/Disability,VerityZone:formtext34,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:State/Province/Region,AnswerValue:California ,VerityZone:formtext25,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Glendale,VerityZone:formtext19,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Company,AnswerValue:Equity Title Company Inc. ,VerityZone:formtext1,QuestionType:single-select,ActualValueFromSolar:null}],GQId:2557,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:7035BR,Title:Customer Service Representative,JobSiteId:7080,Link:****{Responsive_AdvancedCSS: /* Text Alignment */#N##N#.linkContainer.backgroundColor.LinkPadding.headerLinkContainer.ng-scope,#N#.homeFooterWrapper {#N##T#text-align: center;#N#}#N##N#/* Colors */#N##N#.mainInitialContainer .widgetSidebar,#N#.footerLink.responsiveWidth.ng-scope {#N##T#border: none;#N#}#N##N#/* Dimensions */#N##N#.gateway .welcomeBanner,#N#.gateway .welcomeBanner .welcome {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] {#N##T#width: 100%;#N#}#N##N#@media screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome {#N##T##T#width: 381px;#N##T##T#max-width: 35%;#N##T##T#/*min-width: 25%;*/#N##T#}#N##N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#width: 759px;#N##T##T#max-width: 65%;#N##T#}#N##N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#width: 1200px;#N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#max-width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img,#N#.pageHeader,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#height: auto;#N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome .welcomeLiner,#N##T#.gateway .welcomeBanner .backgroundImageWrapperLink,#N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#height: 245px;#N##T#}#N##N#}#N##N#/* Padding */#N##N#@media screen and (min-width: 1260px) {#N##N##T#.mainInitialContainer .widgetSidebar {#N##T##T#padding-right: 8px;#N##T#}#N##N#}#N##N#/* Margins */#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#margin: auto;#N#}#N##N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#margin: 1em auto;#N#}#N##N#@media screen and (max-width: 1259px) {#N##N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#margin-left: 0;#N##T#}#N##N#}#N##N#/* Display Properties */#N##N##resumeBuilderBox {#N##T#display: none;#N#}#N##N#@media only screen and (max-width: 900px) {#N##N##T#.gateway .welcomeBanner,#N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: block;#N##T#}#N##N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: inline-block;#N##T#}#N##N#}#N##N#/* Object Fit Properties */#N##N#.gateway .welcomeBanner .backgroundImageWrapperLink img {#N##T#object-fit: cover;#N#}#N##N#/* Position Properties */#N##N#.mainInitialContainer .widgetSidebar {#N##T#position: relative;#N##T#top: auto;#N##T#left: auto;#N##T#right: auto;#N##T#bottom: auto;#N#},Responsive_BackgroundColor: #ffffff,Responsive_BackgroundImage: ****#747474,Responsive_BaseFontFamily: \u0027Helvetica Neueu0027, Helvetica, Arial, sans-serif,Responsive_BaseFontSize: 16px,Responsive_ButtonBackgroundColor: #004943,Responsive_CompiledCSS: /* remember to define focus styles! */input,select,.control,.ui-selectmenu-button,textarea,.pseudocheckbox,.pseudoradio,.controlWrapper,.textAreaWrapper,.lightBorder,.themed .ui-selectmenu-button,.ui-state-default { border-color: #747474;}.baseFontColor { color: #747474;}.baseColorPalette { background-color: #ffffff; 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The ideal candidate will use a team approach to deliver truly remarkable service to both our internal and external customers.u0026nbsp;u003cbru003eu003cbru003eu003cstrongu003eResponsibilities include, but are not limited to:u003c/strongu003eu003c/spanu003eu003c/fontu003eu003c/fontu003eu003cul dir=\ltr\\u003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003ePu003cspan style=\color:black;\\u003eroviding timely and accurate Property Profiles, Legal and Vestings, and any other needs of our customersu003c/spanu003eu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eu003cspan style=\color:black;\\u003eAssist in the receipt of verbal and written orders from internal and external customers in a professional and courteous manner, utilizing the appropriate paperwork, forms, telephone etiquette, etc. consistent with applicable Company policy u0026amp; procedureu003c/spanu003eu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eSupport all customer service team members to ensure all processes are performed at identified performance levelsu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eProcess both internal and external customer service requests in the forms of Property Profiles, Legal and Vesting u0026amp; General property inquiries, which are measured by the customeru003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eSupport multiple Title companies and toggle between different internal computer programs simultaneouslyu0026nbsp;u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eEnsure the correct property is located in identifying a Property Profile, as requested by the customeru003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/liu003eu003c/ulu003eu003cbru003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eu003cstrongu003eJob Requirements:u003c/strongu003eu003c/spanu003eu003c/fontu003eu003c/fontu003eu003cul dir=\ltr\\u003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eMust have a minimum of 2 years’ experience in Customer Service environment or other related jobu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eExcellent organizational and multitasking skillsu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eStrong written and verbal communication skillsu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eStrong knowledge in Outlook and Microsoft Officeu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eMust have a High School Diploma or equivalentu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eMust be willing to work variable shifts, flextime, and extended hours as neededu0026nbsp;u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eKnowledge of Data Trace, Data Tree, Title Point, Desktop Profile (DTS), Farm 2.0 and Title Flex is preferred, but not requiredu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/liu003eu003c/ulu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu0026nbsp;**This position is located 100% in the office; however, as the pandemic evolves it might be remote/ home based. If that occurs, the candidate is required to have strong WIFI, a phone and a computer to access at home.**u003c/fontu003eu003c/fontu003eu003cbru003eu003cbru003eu003cbru003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\color:black;\\u003eu0026nbsp;#LI-ES1u003c/spanu003eu003c/fontu003eu003c/fontu003eu003cbru003eu003cbru003eu003cbru003eu003cbru003eu003cbru003eu0026nbsp;,hiringOrganization:{name:Realogy,sameAs:\,@type:Organization},identifier:{name:Realogy,@type:PropertyValue,value:7035BR},jobLocation:{address:{addressCountry:USA,addressLocality:Glendale,addressRegion:CA,postalCode:91203,streetAddress:\,@type:PostalAddress},@type:Place},title:Customer Service Representative,@type:JobPosting,validThrough:2021-07-31T23:59:59}u003c/scriptu003e,CustomWebTrackerResponse:[],Abc:0,SolarErrorOccurred:false} capture-escaped-parsed-value=preloadResponse />

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