Senior Crisis Management Analyst

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Senior Crisis Management Analyst
The candidate will support the development of Crisis Management plans, exercises, and program documentation. Support program reporting requirements by leveraging program data, as well as data from other **MEMBERS ONLY**SIGN UP NOW***. systems or sources. Assist with preparing and delivering program presentations to internal stakeholders such as partner organizations, senior and executive leadership, and assessment and audit teams. Serve as a resource to the Crisis Management training and exercise program by participating in exercises, supporting exercise materials development, and post-exercise documentation – this will require off-hours support due to the global nature of **MEMBERS ONLY**SIGN UP NOW***.’s business. Responsible for appropriate use of **MEMBERS ONLY**SIGN UP NOW***.’s V-Alert mass notification system. Support the management of daily activity logs and program metrics; raise areas of risk or concern to leadership as necessary. Support compliance and regulatory requests and reporting requirements, as necessary. Strengthen the culture, process, and embedment of staff and organizational preparedness through training and exercise initiatives. Conduct key stakeholder presentations, seminars, and workshops in an effort to help mature crisis response capabilities. Ensure strict confidentiality with all records, documents, communications, and information related to incidents. Should have 4 years of work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD degree. Bachelor's and 4+ years of relevant experience preferred. Specifically; 2-4 years of proven business resiliency, business continuity, incident management, disaster recovery, crisis management, and/or risk management experience required. Should preferably have experience managing a corrective actions program and supporting the development of strategies to remediate identified risks. Background and experience with industry standard audit and risk practices desired. Strong verbal and written communication skills a plus. Prior experience in roles requiring an ability to deal with stress and make sound professional judgment in potentially threatening environments. CBCP/CEM/BCI certification preferred. Possess strong working knowledge of MS Office (Word, Outlook, Excel, PowerPoint, SharePoint, and Project) and report building tools. Advanced industry recognized professional certification/license/degree desired. Advanced working knowledge of MS Office (Word, Outlook, Excel, PowerPoint, SharePoint, and Project) and/or other report building tools with extensive experience in data analytics, dashboard development, metrics reporting preferred. **MEMBERS ONLY**SIGN UP NOW***./payment system/financial institution experience including participation in a crisis/incident/emergency management program as a team member or program manager desired. Knowledge of payment processing systems including: Clearing, Settlement, Debit Processes, Authorization, and/or Cybersecurity protocols a plus.

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