Center For Circulatory Support Program Manager

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Center for Circulatory Support Program Manager
The candidate will oversee the administrative and clinical operations of the Center for Circulatory Support (CCS), including supervision of the research, clinical, technical, and administrative support staff within the program. Will provide administrative leadership, oversight and direction for the clinical and research programs within the CCS including activities related to: Regulatory certification and accreditation including the completeness and accuracy of publically reported data. Patient, provider and institutional educational initiatives. Research data and analysis and collaboration with data support groups within the Department of Cardiac Surgery. Clinical operations (inpatient, outpatient, and management of VAD patients in the home) with administrative and physician leadership governance. Under FLSA, incumbents in this position are exempt. Conduct the hiring, evaluations, scheduling of clinical, technical and research staff. Oversee the Joint Commission certification process including ongoing readiness for staff and institution. Collaborate in the planning of annual budgets, especially related to staffing levels, unit of service metrics, and activity budget. Manage and provide variance reporting of activity, commodity, and capital expenses. Maintain accuracy of time reporting, payroll, and department position control.. Participate in new program development and implementation Develop and implement patient care and quality assurance standards.. Plan, organize, and evaluate specified practice and educational activities.. Provide oversight of patient care activities for program staff.. Lead and coordinate process improvement efforts related to clinical operations and The Joint Commission standards for Disease Specific Care (DSC) programs with all departments involved in caring for DSC population.. Lead regular meetings (at least monthly) with CCS staff who interact with the patients of the program regarding the performance measure specific data, educational updates, equipment updates, discuss outliers and determine potential opportunities for patient care and program improvement.. Establish and manage communications, both internal and external to the CCS program team (multidisciplinary).. Provide expertise and training to all staff impacting the DSC performance measures (multidisciplinary, across venues, etc.).. Leads the DSC survey preparation and along with CCS team assistance, coordinates (communication to all departments, document review, education, presentation(s), scheduling, etc.) with all potential/actual participants. Oversee improvements and maintenance of internal department database to track, trend, analyze and report monthly/quarterly data on the performance measures for review and follow-up by program team... Oversee regular report outs to CCS staff and multidisciplinary teams that:. . Demonstrate data over time (graphs with benchmarking data). . Identify outliers for clinician revie. follow-up. . Identify activities that effect outcomes. . Are shared with front line staf. senior leaders. Prepare annual status reports to be presented at departmental meeting. Health System Quality Committee (HSQC). The report should include discussion of strengths, challenges, objectives, goals, improvement efforts, and guidelines.. Obtain multidisciplinary/multidepartment feedback (at least annually) on the effectiveness of your role within the program.. Analyze effectiveness of current documentation and clinical workflows to identify opportunities for process and performance improvement using Lean methodologies to streamline processes and ensure the most efficient use of personnel and resources.. Recommend, facilitate development, implement, and analyze corrective and preventive actions to maintain or increase program performance.. On-Going Survey Preparation:. Obtain guidance from the DSC Program Liaison/Director of Accreditation regarding DSC standard interpretation, program requirements, on-site survey and intra-cycle requirements.. Obtain direction from DSC Program Liaison/Director of Accreditation regarding the standards for the development, implementation, and monitoring of data collection and validation.. Ensure timely submission (monthly or quarterly as designated) of performance measure (PM) data and assessment of program through completion of PM data reports to DSC Liaison.. Oversee the review, revision, and submission to the DSC Coordinator the program documents: Clinical Guidelines, Performance Improvement Plan, and Performance Measure Data Reports annually in preparation for the Intra-cycle evaluation/On-site Recertification.. Meet monthly with the DSC Liaison/Director of Accreditation to provide an overview of the program including triumphs and challenges.

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