Loan Scenario Desk Analyst

Profile

Position Description
The Loan Scenario Desk Analyst is responsible for reviewing all Conforming, Government and Non-Agency mortgage scenarios and developing resources for wholesale and retail partners. They are the subject matter expert on JMAC Lending’s products, processes and interpretation of investor guidelines.
Duties and Responsibilities
Primarily responsible for handling scenario desk phone calls and email inquiries from our wholesale and retail partners. Fields complex non-agency investor loan scenarios and provides solutions to loan originators.
Review requests for bank statements.
Manage conventional loan assignments.
Calculating income for both the wholesale and retail.
Hosting product webinars for our client partners.
Exercises appropriate judgment and authority in answering scenarios by providing appropriate program and response.
Analyze and calculate borrower income using alternative documentation sources such as bank statements.
Determine when to elevate customer requests to Senior Underwriter, Underwriting Manager, or investor.
Works in collaboration with Underwriting, Secondary, Compliance, Operations, Sales, Marketing, Training and Mortgage Technology to assist in activating new Investor products and implements modifications to existing products.
Develops and maintains origination and underwriting support resources related to Investor products and guidelines to include training and on-line tools.
Acts as an Investor Relations liaison with regards to loan products, process and underwriting guidelines.
Provide new loan set up guidance to wholesale lending partners.
Cultivates and maintains strategic business relationships.
Overtime may be required due to loan volume.
Other duties as assigned.
Qualifications
3 years of mortgage product experience; prior Non-Agency underwriting, or processing experience is preferred.
Strong knowledge of product guidelines - particularly Non-Agency.
Ability to communicate effectively, both verbally and in writing with internal and external partners
Ability to work well with others in a fast-paced environment, while maintaining the highest level of customer service, professional composure, and integrity.
Ability to organize, prioritize workload, meet deadlines and handle detailed assignments
Strong customer service skills.
Perks with JMAC Lending:
Competitive compensation reliant on ability & experience.
Excellent benefits package including multiple health, dental & vision options.
Company paid life and AD&D Insurance, as well as additional voluntary benefit possibilities.
401k with company contribution.
PTO days in addition to 9 paid company holidays.
Game room, and creative fun environment.
Starbucks daily, and month end snacks.
About JMAC Lending:
JMAC Lending has been in business for more than 20 years. Servicing clients better with our innovative products, exceptional service, support, and our dedication to helping our partners grow our business. The core of our culture and business approach is to go Beyond Current
market options to be the go-to lender of choice for our clients. Our associates hold distinguished credentials and participate in continuing education, to ensure knowledge is carefully balanced with experience. Our company was built on our adherence to the highest ethical standards, while efficiently and carefully executing the delivery of product pricing for wholesale and correspondent lending for our clients.
**MEMBERS ONLY**SIGN UP NOW***.. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation, gender identity or national origin.
DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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