Service Support Analyst compliance requirements and IT standards device installation

Profile

NCWSSU-708496
Information Technology Support Technician required to work for Winston-Salem State University.
REQUIRED/DESIRED SKILLS
Skills
Required/
Desired
Experience
Document solutions that solve client end user device problems using industry best practices, compliance requirements and IT standards
Required
2 Years
Perform effective hardware, software, and other end user device installation, implementation, setup and troubleshooting
Required
2 Years
Communicate effectively with IT Management, Senior Technical staff and vendors,
Required
2 Years
Maintain data records, change management logs, incident reports, and associated software application and system documentation.
Required
2 Years
Excellent customer service and communications skills
Required
2 Years
Windows and Apple Operating system setup and configuration experience
Required
2 Years
Networking to include Wi-Fi setup and configuration experience
Required
2 Years
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