Receptionist - PRN

Profile

Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.

Responsibilities

Conviva is seeking a dedicated, compassionate and cheerful - RECEPTIONIST - who is interested in being a part of something great! Due to company needs, we anticipate a need to hire variable staffing in the receptionist role for our clinics. The receptionist will be covering PTO, Sick calls and on a PRN basis. They will float between Tampa clinics.

Job Functions:


Welcomes patients and visitors
Comforts and assists patients, answering patients' questions
Maintains the reception area
Helps patients in distress by responding to emergencies
Appointment scheduling
Verification of insurances
Collecting patient charges


Requirements:


High School Diploma or GED
Must be a team player with excellent communication skills
Willingness to learn and be cross trained in other roles based on business need
Six months to one year of relevant experience and /or training, or equivalent combination of education and experience.
Bilingual (English/Spanish)
Excellent Customer Service and phone etiquette.
Knowledge of MS Office (Word, Excel, Outlook, Access)


This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Working Hours:


This role is a Variable Staffing Pool (VSP), similar to a PRN role
This role is a float position for the Tampa Market
Hours can change and vary based on business needs.
The standard hours of the clinic are Monday to Friday 8AM - 5PM


Scheduled Weekly Hours

40

Company info

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