Order Entry Specialist

Profile

Order Entry Specialist
The candidate will be responsible for: Entering new orders based off client’s name, case number, claimant’s name, case type and process type in system. Conduct research in the company’s operating system to verify if able to add to existing orders versus creating new orders in our system. Analyze previous orders to identify necessary changes. Performs case search if case number is missing on a workers comp order. Performs online search for missing case number for worker’s compensation appeals board request. Upload documents in the company’s operating system. Compile and report productivity numbers. Communicate with customer services on order level questions as needed. Analyze and identify the correct subpoena wording for specific locations and/or client specific wording. Verify providers to be served using a company database. Meets or exceeds KPI expectations as directed by management. Knows and understand the laws as they relate to serving a request and the copying of records. Regular time and attendance. Other duties as assigned. Must have High School diploma or general education degree (GED). Degree and Paralegal Certification preferred. Should have 1+ year of related experience; or equivalent combination of education and experience. Must type 50+ words per minute. Should have strong oral and written communication/presentation skills. Must have strong computer skills; ability to navigate through Internet, MS Office, company database, and email.

Company info

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