Accommodations and Retention Counselor 506122

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Job Description
Description:
Job Summary
Under the general direction and leadership of the Associate Director, the incumbent will provide comprehensive and holistic intake, referrals, and linking of services to serve the disability-related needs of students enrolled at CSULB who have a qualified disability and require access to programs and services. Incumbent will work across programs and serve as the primary contact for prospective and newly admitted students and will review highly sensitive and confidential disability documentation, determine reasonable accommodations, and provide on-going disability management support. The Accommodations and Retention Counselor assesses and determines the nature and extent of a wide variety of disabilities, needed accommodations, and required support services. Incumbent advises students regarding classroom accommodations and disability-related challenges related to education/career options and choices including consulting with faculty regarding student needs and disability related course concerns. Interprets federal and state laws and regulations to students, faculty, and the campus-at-large. The incumbent will serve as a resource for students, staff, and faculty regarding the purpose, operation, and services for BMAC and provides disability management and academic support workshops for all BMAC students. Incumbent coordinates programs that support outreach and ensure the delivery of high quality services for students, faculty and staff and provide coordination for various BMAC held events and student led disability awareness and advocacy.
Knowledge Skills and Abilities
Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public.
Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization. Ability to work as part of a team through close collaboration with colleagues and coordinate with others. Ability to work effectively and productively as part of a team and establish and maintain cooperative, positive, and respectful working relationships. Ability to consistently report to work on time prepared to perform the duties of the position. Working knowledge of standard work practices. Ability to plan, coordinate, and implement special events, programs, and activities. Experience making presentations to prospective students and other audiences. Experience with working with a diverse group of individuals or groups and in a multicultural environment. Demonstrated skill in assisting and speaking with persons of various ages, socio-economic, cultural and/or education backgrounds. Interpersonal skills to establish and maintain cooperative working relationships & communicate clearly & effectively with students, staff, faculty, administrators, vendors, Campus Partners, state officials, and the public. General knowledge of CSU/CSULB admissions requirements and procedures; academic offerings; and student support services highly preferred. Proven ability to learn, interpret, apply, and develop a wide variety of university policies and procedures relating to high-level office administration standards, policies, and issues. Ability to research and interpret CSU and campus policy, as required. Skill in developing, implementing and assuring compliance with office and University policies and procedures while maintaining good working relationships with staff at all levels within and external to the University. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a vision of excellence.
Education and Experience
Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related fields required. 2 years of professional experience in one of the student services program areas required. Experience in working with students with disabilities and programming, especially with students with disabilities in a 4-year university setting preferred. Master's degree in Educational Counseling or related field, preferred. Possess a valid California Driver's License to drive University vehicle.
Department
Bob Murphy Access Center (BMAC)
Compensation
The salary range for this classification is $4,304 to $6,120 per month.
Benefits
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Time Base
Full-time temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures

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