Technology Solutions Professional 2 - Remote US

Profile

Description

The Technology Solutions Professional 2 devises an effective strategy for executing and delivering on IT business initiatives. The Technology Solutions Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Technology Solutions Professional 2 acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions.


Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
Follows established guidelines/procedures.


Required Qualifications


Bachelor's Degree or equivalent work experience.
Minimum of two (2) years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.
Solid understanding of operations, technology, communications and processes.
Requirement development experience.
UAT Testing experience.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Must have a separate room with a locked door that can be used as a home office, to ensure you have absolute and continuous privacy while you work.
Must have the ability to provide a high-speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard


Preferred Qualifications


Possess 2 years of configuration experience.
Product owner experience.
Care Manager Experience.
Medicare or Medicaid experience.


Additional Information


Typical Work Days/Hours: Monday - Friday; 8:00am - 5:00pm EST.


Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Montage/Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

Company info

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