SUPV ECOMMERCE CUST SVC u0026 TRNG

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:text,ActualValueFromSolar:null},{QuestionName:Auto req ID,AnswerValue:14968BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:u003cul dir=ltr\u003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eCustomer Service/BPI(broken promise index): Directly responsible for tracking and resolving customer order fulfillment complaints (service records/BPI) as well as re-training and/or take disciplinary action as necessary. u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eTraining and Development: Overall responsibility for training and re-training order fulfillment personnel in all aspects of order selectionu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eExpense Control / Scheduling: Responsible for achieving lowest possible cost via appropriate labor controls: overtime usage; part time / full time mix; productivity reporting tools; accuracy in payroll reporting; cpmh vs trend. Directly responsible for achieving and maintaining optimal fulfillment staffing and productivity of fulfillment staff.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eCore Business Integration: Overall responsibility for successful integration of Home Shopping warehouse management systems with core business processes.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eP-3 DC Picking System: Expert knowledge, use and trouble shooting skills that enable the Facility Manager to manage each shift through P-3 system tools: shop productivity, selector productivity, system over rides and full use of system menu reporting functions.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003ePeanut Reporting system: Expert knowledge, use and trouble shooting of slot capacity, sell out management and standings; service record analysis, actions, and follow up; customer account history and updating, run u0026amp; analyze management reports.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eMDS Warehouse Management System: Expert knowledge, use and troubleshooting of reporting and tools available to maintain a true inventory. Make daily adjustments to perishable inventories, and understand logic behind the adjustments.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003e“Roadnet” u0026amp; “Cube Route” Delivery Routing, On-board Vehicle Navigation Systems: Expert knowledge, use, and trouble shooting of all system intricacies to manage and track drivers and deliveries on the road. u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003e“Chevin” Fleet Management System: Expert knowledge, use, and trouble shooting of all system intricacies including fleet maintenance, Repair u0026amp; Maintenance Scheduling u0026amp;Tracking, Recording Driver Accidents u0026amp; Tickets, Fuel Expense Tracking, Driver List management, u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eHuman Resources/Staffing: Identify staffing goals, implement u0026amp; develop actions plan to achieve and maintain optimal staff levels. Maintaining balanced staffing levels vs. projected needs by using available reporting, Jobs Express, and other resources. Responsible for compliance u0026amp; oversight with regulatory and company policy mandates of the (6) Step Peapod Home Delivery Driver Preemployment screening Process. Oversee all other hiring efforts. Ensure compliance with established training programs for new hires: exempts, drivers and selectors. Be the champion of “Team Building” efforts with an end goal of improving “Associate Satisfaction” and retention. u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eLeadership: Educate and motivate fulfillment staff on execution of division sales and operations initiatives. Have a positive effect on morals; assume responsibility for special projects; be self-motivated; initiate positive change.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eStore Sanitation: Set the standard for others to follow; follow up on all quality control inspections; insure associates adhere to standard operating practices with regard to store sanitation, and proper food handling guidelines.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eProblem Solving: Investigate, analyze, and solve problems as they relate to the day-to-day operation. u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eAdministration: Complies with all State, Federal, and local requirements; proper communication of and corrective action to follow up on government inspections: u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eLoss Prevention: Work with LP to minimize shrink in order fulfillment process.u003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003e,VerityZone:formtext38,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Job Status,AnswerValue:Full-Time (40 Hours),VerityZone:formtext59,QuestionType:checkbox,ActualValueFromSolar:null},{QuestionName:FLSA,AnswerValue:Exempt ,VerityZone:formtext40,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Posting Title,AnswerValue:SUPV ECOMMERCE CUST SVC u0026 TRAINING,VerityZone:formtext43,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Department Name,AnswerValue:E-Commerce,VerityZone:formtext39,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Philadelphia ,VerityZone:formtext41,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:State,AnswerValue:Pennsylvania,VerityZone:formtext42,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Job Category,AnswerValue:Operations,VerityZone:formtext44,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Travel Requirements,AnswerValue:10% ,VerityZone:formtext45,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Essential Skills,AnswerValue:u003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eSpecialized Skills:u003c/spanu003eu003c/spanu003eu003culu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eOral and Written Communication Skillsu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003ePresentation Skillsu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eStrong Analytical Skillsu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eSupervisory Leadership Skillsu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eAttention to Detailu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eCustomer Focusu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eInitiativeu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12px;\u003eu003cspan 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and/or take disciplinary action as necessary. u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12px;\\u003eu003cspan style=\font-family:Arial,Helvetica,sans-serif;\\u003eTraining and Development: Overall responsibility for training and re-training order fulfillment personnel in all aspects of order selectionu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12px;\\u003eu003cspan style=\font-family:Arial,Helvetica,sans-serif;\\u003eExpense Control / Scheduling: Responsible for achieving lowest possible cost via appropriate labor controls: overtime usage; part time / full time mix; productivity reporting tools; accuracy in payroll reporting; cpmh vs trend. Directly responsible for achieving and maintaining optimal fulfillment staffing and productivity of fulfillment staff.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12px;\\u003eu003cspan style=\font-family:Arial,Helvetica,sans-serif;\\u003eCore Business Integration: Overall responsibility for successful integration of Home Shopping warehouse management systems with core business processes.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12px;\\u003eu003cspan style=\font-family:Arial,Helvetica,sans-serif;\\u003e\P-3\ DC Picking System: Expert knowledge, use and trouble shooting skills that enable the Facility Manager to manage each shift through P-3 system tools: shop productivity, selector productivity, system over rides and full use of system menu reporting functions.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12px;\\u003eu003cspan style=\font-family:Arial,Helvetica,sans-serif;\\u003e\Peanut\ Reporting system: Expert knowledge, use and trouble shooting of slot capacity, sell out management and standings; service record analysis, actions, and follow up; customer account history and updating, run u0026amp; analyze management reports.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12px;\\u003eu003cspan style=\font-family:Arial,Helvetica,sans-serif;\\u003e\MDS\ Warehouse Management System: Expert knowledge, use and troubleshooting of reporting and tools available to maintain a true inventory. Make daily adjustments to perishable inventories, and understand logic behind the adjustments.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12px;\\u003eu003cspan style=\font-family:Arial,Helvetica,sans-serif;\\u003e“Roadnet” u0026amp; “Cube Route” Delivery Routing, On-board Vehicle Navigation Systems: Expert knowledge, use, and trouble shooting of all system intricacies to manage and track drivers and deliveries on the road. u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12px;\\u003eu003cspan style=\font-family:Arial,Helvetica,sans-serif;\\u003e“Chevin” Fleet Management System: Expert knowledge, use, and trouble shooting of all system intricacies including fleet maintenance, Repair u0026amp; Maintenance Scheduling u0026amp;Tracking, Recording Driver Accidents u0026amp; Tickets, Fuel Expense Tracking, Driver List management, u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12px;\\u003eu003cspan style=\font-family:Arial,Helvetica,sans-serif;\\u003eHuman Resources/Staffing: Identify staffing goals, implement u0026amp; develop actions plan to achieve and maintain optimal staff levels. Maintaining balanced staffing levels vs. projected needs by using available reporting, Jobs Express, and other resources. Responsible for compliance u0026amp; oversight with regulatory and company policy mandates of the (6) Step Peapod Home Delivery Driver Preemployment screening Process. Oversee all other hiring efforts. Ensure compliance with established training programs for new hires: exempts, drivers and selectors. Be the champion of “Team Building” efforts with an end goal of improving “Associate Satisfaction” and retention. u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12px;\\u003eu003cspan style=\font-family:Arial,Helvetica,sans-serif;\\u003eLeadership: Educate and motivate fulfillment staff on execution of division sales and operations initiatives. Have a positive effect on morals; assume responsibility for special projects; be self-motivated; initiate positive change.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12px;\\u003eu003cspan style=\font-family:Arial,Helvetica,sans-serif;\\u003eStore Sanitation: Set the standard for others to follow; follow up on all quality control inspections; insure associates adhere to standard operating practices with regard to store sanitation, and proper food handling guidelines.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12px;\\u003eu003cspan style=\font-family:Arial,Helvetica,sans-serif;\\u003eProblem Solving: Investigate, analyze, and solve problems as they relate to the day-to-day operation. u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12px;\\u003eu003cspan style=\font-family:Arial,Helvetica,sans-serif;\\u003eAdministration: Complies with all State, Federal, and local requirements; proper communication of and corrective action to follow up on government inspections: u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:12px;\\u003eu003cspan style=\font-family:Arial,Helvetica,sans-serif;\\u003eLoss Prevention: Work with LP to minimize shrink in order fulfillment process.u003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003e,hiringOrganization:{name:AHOLD,sameAs:\,@type:Organization},identifier:{name:AHOLD,@type:PropertyValue,value:14968BR},jobLocation:{address:{addressCountry:USA,addressLocality:Philadelphia,addressRegion:PA,postalCode:19146,streetAddress:\,@type:PostalAddress},@type:Place},title:SUPV ECOMMERCE CUST SVC u0026 TRAINING,@type:JobPosting,validThrough:2021-08-09T23:59:59}u003c/scriptu003e,CustomWebTrackerResponse:[],Abc:0,SolarErrorOccurred:false} capture-escaped-parsed-value=preloadResponse />

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