Senior Manager of Messaging Exchange Sales North America

Profile

Because you belong at Twilio
The Who, What, Why and Where
Twilio is looking for a Sr. Manager for North America Enterprises & Verticals as part of our Global Messaging Exchange sales team. This
person will lead a team of experienced Account Executives that will have dual responsibilities - revenue and profit responsibility for our largest enterprise customers in North America, and sales targets for expanding our business into new strategic enterprise customers in the US & Canada. This team will support highly analytical and consultative sales to large enterprises, as we enable them to leverage Twilio’s messaging APIs in the development of new and exciting customer engagement use cases - utilizing SMS/MMS, WhatsApp, Instagram, Google Business Messages, and Account Security offerings. This role is highly cross functional, with deep integration across product management, finance, carrier relations and sales. The Sr. Manager will be tasked with further developing our North America sales strategy and structure, which includes focusing on team development, building repeatable sales strategies and playbooks, ensuring the continued growth of existing accounts, and driving new business growth.
Who?
5-6 years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products or services with at least 3 years in management or leadership
3 years of experience building and leading high performing teams of individuals that combine major account sales and deep analytics
Experience with managing a P&L, financial modeling and forecasting is critically important
Experience in setting priorities, managing forecasting, and can support fiscal planning and revenue tracking for a business
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
Record of delivering market driven results, especially to scale and enterprise customers
Familiarity with matrixed or specialist sales models, working in partnership with relationship management, customer success and technical support teams
Excellent verbal and written communication skills
Bachelor’s Degree or equivalent years’ of experience
Bonus
MBA
Domain expertise from a highly quant industry such as advertising optimization, investment banking, security or commodity trading especially in non-standard segments
Business Messaging, Telecommunications or CPAAS experience
Software, SaaS, or PaaS experience
What?
Develop, drive, and communicate our revenue management sales strategy, results and opportunities to peers and senior executives
Hire and lead an A-team of business development specialists to deliver optimized margin, gross profit, and new business growth results every period
Partner closely with other sales teams to identify new revenue opportunities within our largest Strategic Accounts
Serve on a cross-functional go-to-market team with representatives from partners, services, sales ops, marketing, support and more
Collaborate with your team and internal cross-functional sales, marketing and product teams
Interface with all levels of the target organizations, including product, procurement, IT architects, developers and senior executives
Work with strategic customers to ensure our post-sales teams are driving their success through delivery and ongoing support
Run a disciplined forecast, consistently overachieve on goals, and present guidance to executive management
Why?
Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. The Global Sales team plays an integral role in building out our customer base and bringing Twilio to developers, non-profits and enterprises to make an impact on their consumer engagement.
Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.
Where?
This position is US-based and remote, but proximity in either our San Francisco, CA or NYC, NY office is a plus. You will enjoy our incredible perks: catered meals, ergonomic desks, massages, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, we know this is a marathon not a sprint; that builds an inclusive culture where we want all of our people to be comfortable and thrive. We seek out people who live by our
values
, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.
An overview of Twilio’s benefits offered is listed below:
Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars. At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:
Healthcare Insurance and Leave
Prescription Drug
Dental
Vision
Flexible Spending and Health Savings Accounts
Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one
Financial Benefits
Short and Long Term Disability Insurance
Life and Accidental Death & Dismemberment Insurance
401(k) Retirement Savings Plan with a match
Reimbursement Programs & Stipends
$65 per month work-from-home stipend
Up to $50 per month for wellness expenses and activities
Up to $30 per month to use towards books/eBooks

Company info

Sign Up Now - WashingtondcCrossing.com