General Liability Program Manager

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General Liability Program Manager
The candidate reports to the Director of Insurance and Risk Management. Works independently in advising campus departments and professional schools on business and transactional issues and directly handles issues of risk, contractual risk management and general business issues in complex campus transactions while in compliance with UCLA and UCOP policies , procedures and Standing Orders. Manages the Campus Business Automobile, General Liability and Employment Practices Liability Self-Insured Programs, including direct handling of discovery, identification of witnesses and sources of evidence, participation in litigation management team in litigation against the University in connection with the general liability Self-Insurance Program, and the administration of the self-insurance program re: Auto/Property , professional liability, cyber liability, sexual misconduct. Evaluates, analyzes and coordinates loss control and risk management intervention programs in the areas of employment practices, premises injuries, assumption of contractual liability, and liability arising from University operations for various campus departments. Provides identification of areas of high exposure to civil liability and unique liability exposures resulting from departmental operations and events; design and conducting in-services training for staff in Risk Management, discovery and transactional issues; directly assists the Campus and OGC and University's outside legal counsel in investigation and discovery in claims and suits by identifying, obtaining evidence and witnesses, assist and/or direct handling of claim or suit , and the University's Third Party Claims Administrator (TPA); edit and review discovery requests and responses regarding GL litigated claims for Director's signature; provide claims expertise in evaluations of claims/suit exposures; implement and administer Campus claim deductible and collections applicable to claim settlements and judgments, and supervises the Auto/Property Program Coordinator, the E-Discovery Coordinator for Campus and the Real Estate Contract Specialist. Consults with Campus departments on vendor, contractor, and consultant insurance issues. Draft modifications of agreements including waivers of standard University vendor/consultant insurance requirements as appropriate. Analyzes and reviews Campus business contracts for appropriate insurance and indemnification provisions, contractual risk assumptions, identifies clauses in agreements that violate The Regents Standing Order or policies and advises and handles with stakeholder, and reviews vendor and contractor insurance certificates for compliance with University standards. Provides advice and consultation to departments on liability risks and control measures for department events, operations and student educational programs and is responsible for retrospective litigation coordination on employment practices and general liability cases that have been resolved. Prepares biannual litigation status, spreadsheets and reports for the Director and other designated campus representatives on the status of open litigated claims, Non-Litigated Employment Claims, Closed litigation and Claims, and collection of department deductibles. The GL Manager makes recommendations to the Capitol Programs department regarding levels of insurance and coverage for Capitol projects. Provides information on the GL Program for IRM web site as needed and enters data into the University's claim administration system and prepares customized reports for the data contained therein. Recommends claim action plans and strategies for claim resolution to the Director and provides input to the Director in the development and revision of the IRM Strategic Plan and the yearly IRM operational budget. Must have 10+ years professional experience in adjusting liability claims, risk management operations and/or in coordinating aspects of the litigation process in positions of progressively increasing responsibilities. Bachelor's degree is required (or equivalent combination of education and experience). Professional designations such as ARM and/or CPCU preferred. JD degree is a plus. Detailed knowledge of civil laws, procedures and regulations as they relate to claims evaluation in the areas of General Liability, Auto and Employment Practices is needed. Should have detailed knowledge of indemnification and insurance in the contracting process. Detailed knowledge of relevant Risk Management processes is required. Must have strong leadership skills including effective team and relationship building, collaborative problem solving, innovation, and the ability to motivate, direct and monitor staff to produce positive results. Should have ddemonstrated oral and writing skills to produce and disseminate policies, procedures, directives, memoranda, claim settlement summaries, and e-mail in a form and style appropriate to their intended audiences. Must have the ability to interact effectively and establish cooperative working relationships with persons from diverse backgrounds and at various organizational levels within and outside the University. Should have demonstrated ability to manipulate and effectively analyze quantitative data to identify problems and trends, recommend action to be taken, and implement necessary solutions, policies and procedures. Should have line management experience, preferably in a profit/loss role. Knowledge of insurance and medical terminology to effectively evaluate medical/legal reports and recommend settlement is a plus.
Application Deadline: 04-05-2018

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