Account Director for a Digital Marketing Agency with Amazon Expe

Profile

Hello, Account Directors!
My name is Steven and I am the CEO at My Amazon Guy - a Digital Marketing agency with more than 300 employees and 280 brands managed. We are a team of seasoned Amazon experts that helps brands like yours optimize their listings to succeed on Seller Central. Weve created a layered strategy using proven tactics to manage your PPC, SEO, and catalogs so you can stop worrying about Amazon and start focusing on your business.
We are looking to hire a motivated Account Director who can be responsible for the management of personnel, retention of clients, and customer relations, and is an influential player in the organization. The Account Director should be independent, inquisitive, retention, and people-focused.
This is a full-time remote position.
Your responsibilities will include (but are not limited to):
Managing up to 10 team members (Brand Managers/Specialists) and overseeing a segment of the Account Management client portfolio.
Ensuring projects are being completed, that team members are on point, and that clients are consistently having value-added.
Training and Onboarding Employees
Solving Fire Drills and Retain Client Relationships
Helping MAG solve problems and develop processes
Assisting team members with technical work if needed
Assisting the management of all facets of the Amazon selling platform
Conducting weekly web calls via Zoom and other platforms with employees and clients
Most of all GROW SALES FOR OUR CLIENTS
Requirements
We are looking for an Account Director specifically with these requirements:
Amazing English communication skills
Has at least 3 years in an Account Director or similar role
Desired 3 years of Amazon Seller Central experience or comparable knowledge/experience (Know AMZ Central Seller inside out - flat files, inventory management, FBA process, reinstatements, case filing, Amazon PPC advertising, brand registry troubleshooting, basic Amazon SEO, Helium10, keyword research etc.
High preference for 3 years of agency experience.
2 years of management experience. Must have experience with direct reports and management.
Has experience leading a team and helping staff overcome and solve issues.
Has experience in hiring and performance management, and is able to anticipate the needs of the agency.
Has experience with a fast-changing environment.
Be well-versed with workplace tools such as Zoom, Slack, and Asana (or comparable tools).
Strong project management skills
Has experience with client accounts, conducting client calls, and communicating with clients on a frequent basis to grow their sales on Amazon.
Benefits
Growth Opportunities/Perks:
Flexible working hours
Unlimited PTO
7 paid company holidays
401k with up to 4% match
Health Benefits (after 90 days of employment)
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Company info

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