Operations Assistant

Profile

Job Location
Bridgeport AIC (CT) - Bridgeport, CT
Position Type
Full Time
Education Level
High School
Travel Percentage
License Required
Job Shift
First Shift
Job Description
Community Solutions is looking for someone as an Operations Assistant. This position would be working in our Bridgeport
facility on Monday-Friday from 8am-4pm. An Operations Assistant would be responsible for ensuring that all clients and visitors sign in and out of the facility. They are also responsible for completing incident reports as needed and submitting them to the Program Director. They also maintain client files and ensure that they are compliant with agency policies regarding confidentiality.
Community Solutions Inc. (CSI) is a nonprofit organization that promotes the responsible citizenship, accountability, and well-being of individuals and families involved, or at risk of involvement, in the child welfare, juvenile justice, or criminal justice system. Since CSI’s founding in 1962, it has been a pioneer in the community-based service. We have been delivering supervision, treatment, and comprehensive individualized services to help clients interact more effectively in their communities and become productive citizens. Using this plan we built the first ever halfway house in New England which has now been replicated and grown to almost 50 programs in 9 states. For over 50 years, CSI has been building upon its successful foundations and has been expanding its services to serve thousands of adults, youth, and families each year.
ESSENTIAL FUNCTIONS:
Ensure that all client and visitor sign in and out of the facility. Log entries into CSI data collection system.
Conduct weekly safety and sanitation inspections of the facility and submit to PD weekly.
Perform general custodial duties.
Maintain client files and ensure compliance with Agency policy regarding confidential information. This confidentiality must be maintained even if you are no longer an employee of CSI.
Provide client transportation as approved by the Program Director.
Complete incident reports as needed and submit to PD prior to leaving shift.
Register for and attend all required trainings and refreshers including but not limited to MI.
Participate in the administration and collection of WAI surveys.
Secure urines from same sex clients and complete all required paper work and electronic documentation into CSI and CSSD data collection systems on the day the data is obtained.
Monitor JAMS case load to ensure all urines and Breathalyzer (if required) tests are randomly requested and secured.
Communicate client non-compliance to the referral source within 24 hours. Document communication in CSI data collection system.
Serve as a role model to clients and staff by modeling pro-social behaviors.
Provide coverage of front desk duties as assigned.
Qualifications
High School Diploma plus one (1) year experience in the social service/criminal justice field or three years working with the public.
Possess sound judgment and decision making skills.
Good oral, written and interpersonal skills.
Experience with Microsoft Office.
BENEFITS:
CSI offers great benefits which include:
Two (2) weeks’ vacation accrued within the first year, bumped to three (3) weeks accrual after 1 year of service.
Sick time (7 days accrual basis), floating holiday time (4 days/year).
Medical and Dental plans.
Voluntary plan options for: Vision, FSA, voluntary STD, Accident, Hospital, Life insurance and AD&D.
401(k) Retirement savings plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
Tuition reimbursement after 1 year service.
Ongoing training.
CSI is an Equal Opportunity Employer – M/F/Disability/Vet. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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