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Job Details

Housekeeper - Event

Location
Detroit, TN, United States

Posted on
Apr 14, 2021

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:text,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:u003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=background:white\u003eu003cspan style=line-height:normal\u003eu003cbu003eu003cspan style=color:black\u003eIf you enjoy the outdoors and being surrounded by Baseball, this seasonal job is for you!u003c/spanu003eu003c/bu003eu0026nbsp;u003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=background:white\u003eu003cspan style=line-height:normal\u003eu003cspan style=color:black\u003eThe Comerica Park Event Housekeeping staff delivers optimum service to fans in a friendly, pleasant and professional manner through various contact points.u0026nbsp;They provide fans with a clean and safe ballpark environment, along with professional courtesy.u0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=line-height:115%\u003eu003cbu003eKEY RESPONSIBILITIES:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003colu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:115%\u003eEvent Housekeepers are assigned to specific locations and maintain proper ballpark standards of cleanliness. u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:115%\u003eFollow all guidelines applicable to ballpark and rest-room cleanliness. Monitor assigned area for cleanliness and safety, addressing concerns with supervisor/management.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:115%\u003eMaintaining all aspects of rest-room cleanliness and preparedness by stocking and wiping down dispensers; cleaning and disinfecting all fixtures (toilets, urinals, sinks, baby changing tables); keeping the floor clean, dry and free of debris; and emptying trash cans. u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:115%\u003eMaintaining concourse/ballpark cleanliness, emptying trash cans, replacing trash cans with a new liner, wiping down countertop areas, tops of trash cans; sweeping/mopping the concourse as necessary; squeegeeing standing water to provide a safe environment for our guests; picking up and throwing away trash left in the ballpark and outside perimeter that cannot be swept.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:115%\u003eProactively address guest needs by answering questions, giving directions and other information regarding the ballpark and surrounding areas. Never avoiding a guest or leaving a question unanswered.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:115%\u003eResponds to and resolve guests’ questions, concerns, complaints or suggestions in a professional and polite manner.u0026nbsp;u0026nbsp; Recognize and respond effectively in emergency situations.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:115%\u003eSeek out opportunities to talk with guests u0026amp; offer them assistance if needed to maintain and enhance existing business.u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:115%\u003eEnforce policies, rules and regulations of the ballpark.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/olu003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:115%\u003eEvent Housekeepers provide a positive ballpark experience for all guests and colleagues at Comerica Park.u0026nbsp; This position requires membership in the Service Employees International Union after working 30 games.u003c/spanu003eu003cbru003eu003cspan style=line-height:normal\u003eu003cbu003eMINIMUM KNOWLEDGE, SKILLS AND ABILITIES:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003colu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:normal\u003eu003cspan style=color:black\u003eStrong interpersonal skills and provide excellent customer service, strong communication skills to proactively engage with Guests, colleagues and management.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:normal\u003eu003cspan style=color:black\u003eStrong observational skills to proactively identify Guest needs and ensure that guests are having a memorable experience. Must be attentive to guestu0027s needs, have full knowledge of all policies, services, and facility locations. (Staff will be trained in these areas).u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:normal\u003eu003cspan style=color:black\u003eMust be able to stand for long periods of time and be exposed to different types of weather (sometimes extreme weather). Must be able to work long hours, days, nights, weekends and holidays.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:normal\u003eu003cspan style=color:black\u003eMust be able to report to work 2 - 2 ½ hours prior to game time. Event housekeeping colleagues work on average, 5 – 7 hours per event. Hours are dependent on the length of the baseball game, weather delays, extra innings, etc.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:normal\u003eu003cspan style=color:black\u003eMust have reliable transportation.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:normal\u003eu003cspan style=color:black\u003eThe ability to lift 20 pounds or more.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:normal\u003eu003cspan style=color:black\u003eUnderstanding of products used in the cleaning process.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:normal\u003eu003cspan style=color:black\u003eCandidates must be 18 years of age. u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:normal\u003eu003cspan style=color:black\u003eMust be able to work events beyond baseball, including but not limited to: concerts, high school games, charity walks, etc. Large scale concerts are mandatory to work. Events take place throughout the year including baseball off season.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=margin-bottom:16px; margin-left:8px\u003eu003cspan style=font-size:11px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=line-height:normal\u003eu003cspan style=color:black\u003eBackground checks will be performed on all candidates offered a position.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/olu003e,VerityZone:jobdescription,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Req Number,AnswerValue:5481BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Detroit,VerityZone:formtext6,QuestionType:text,ActualValueFromSolar:null},{QuestionName:State,AnswerValue:Michigan ,VerityZone:formtext2,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Posted Job Title,AnswerValue:Housekeeper - Event,VerityZone:formtext7,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Business Unit,AnswerValue:DETROIT TIGERS,INC. ,VerityZone:formtext3,QuestionType:single-select,ActualValueFromSolar:null}],GQId:2987,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:5481BR,Title:Event Housekeeping-Union, Event-Sports u0026 Entertainment Operations,JobSiteId:6894,Link:****{Responsive_AdvancedCSS: \,Responsive_BackgroundColor: #FFFFFF,Responsive_BackgroundImage: none,Responsive_BaseFontColor: #000000,Responsive_BaseFontFamily: \u0027Helvetica Neueu0027, Helvetica, Arial, sans-serif,Responsive_BaseFontSize: 16px,Responsive_ButtonBackgroundColor: #000000,Responsive_CompiledCSS: .baseFontColor { color: #000000;}.baseColorPalette { background-color: #ffffff; 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