Manager Business Analytics and Operational Research SchoolFood

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Manager, Business Analytics and Operational Research, SchoolFood

Tracking Code
13364
Job Description



This title is in a Civil Service competitive class that is subject to examination. Position is only open to applicants who are permanent as Administrative Education Analyst, or permanent in an equivalent title that is eligible for 6.1.9 to Administrative Education Analyst, or candidates who took the most recent Administrative Education Analyst Civil Service Examination.



Position Summary: The Office of School Support Services serves New York City school students over 171 million meals annually by employing a workforce of over 8,000 employees, completing food purchases of over $145.0M+ annually, managing commodities totaling $20.0M, and purchasing and maintaining related equipment and supplies.



The Manager, Business Analytics and Operational Research oversees the analysis, monitoring, and remediation of department-wide data integrity, confidentiality, and availability. The Manager possesses a high degree of direct control over the creation and leadership of project-based IT teams, as well as the allocation of all resources necessary to meet the analytical and operational research needs of SchoolFood.



The Manager, Business Analytics and Operational Research is also integral in the mobilization of programming directly related to the SchoolFood Modernization program, by providing expert input, leveraging the knowledge of business experts and leadership, and providing stakeholders with the information needed to deliver automation that meets business needs. The Manager will act as a liaison between the SchoolFood Executive Team and the Modernization Program, and will implement the vision and direction of the SchoolFood Executive Office. Performs related work.



Reports to: Deputy Executive Director



Direct Reports: N/A



Key Relationships: Relationships will be fostered with stakeholders within the Department of Education and other outside entities, managers, and field staff.



Responsibilities



Manages project-based IT teams in efforts to internally assess business data and statistical methods to provide insight into business performance; implements and oversees the analytical approaches and methodologies utilized by teams to compile, store, and analyze business data; presents solutions for the optimization of business operations, based upon research and analytical findings.
Presents insights and recommendations to pertinent stakeholders to aid in organizational decision-making and strategic planning; oversees the preparation and dissemination of data visualizations, dashboards and advanced statistical modeling to aid stakeholders of varying degrees of technological proficiency in the comprehension of complex data findings.
Controls and develops internal/external information sources for business analysis; develops and enhances existing incident response methods, tools and processes; reviews critical-response procedures to ensure that operations are performed in accordance with established standards; oversees the documentation and maintenance of knowledge libraries.
Oversees the design, development, deployment, and maintenance of all relevant business applications through the utilization of industry standard languages, technologies, and processes.
Manages the development of database queries and scripts needed for test data creation, test result validation, and post-deployment auditing; makes recommendations and oversees the initiation of actions developed to improve the detection, escalation, containment, and resolution of incidents.
Determines security requirements by evaluating business strategies and requirements; researches information security standards; conducts system security, vulnerability analyses, and risk assessments; studies architecture/platforms; identifies integration issues; and prepares cost estimates.
Conducts security architecture reviews to reveal design flaws in applications, systems, and networks before they are implemented; monitors developments regarding various database architectural platforms, including hardware, software, and network communication components, operating systems, LDAP, server networking, basic load-balancing, DNS, certificate management, and HTTPS.
Researches and prepares written analyses and reports of assigned project activities, including writing educational, financial, operational, and other quantitative analyses; mitigates business risk by ensuring that key stakeholders are presented with necessary toolsets to aid in their analysis of costs, benefits, and perils, to inform their decision-making.
Oversees the design and implementation of new metrics and research methodologies that are aligned with organizational priorities and goals, including student predictive (e.g., early warning, early opportunity, etc.), human capital, and other policy-driven analytics.
Manages relationships with external research partners, including overseeing receipt of deliverables, synthesizing findings, and summarizing analysis in weekly meetings.



Qualification Requirements:



Minimum





A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies, or a closely related field, or a Juris Doctor degree from an accredited law school and two years of satisfactory full-time professional experience, for educational program(s) and/or institution(s) in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting economic or financial administration, fiscal or economic research; management or methods analysis, operations research, organizational research or program evaluation; educational, personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, fiscal management, or a related area, 18 months of this experience must have been in an executive, managerial, administrative, consultative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience as described in "1" above, including the 18 months of executive, managerial, administrative, consultative or supervisory experience described in "1" above; or
Education and/or experience equivalent to “1”, or “2” above. Graduate education in areas other than those mentioned above, may be substituted for the professional experience, but not for the 18 months of managerial experience described in “1” above, at the rate of 15 graduate semester credits from an accredited college or university for 6 months up to a maximum of 1 year of professional experience. However, all candidates must possess a baccalaureate degree from an accredited college and 18 months executive, managerial, administrative, consultative or supervisory experience, as described in “1” above.



Preferred



MBA or MPA degree
Proficiency in large-scale experience working on data analytics and operational research.
Ability to communicate and coordinate effectively and high proficiency in project management.
In-depth and comprehensive knowledge of the School Food business and key stakeholders.
Scripting proficiency, e.g., PERL, Python, and shell scripting.
In-depth understanding of network topologies and core network communications protocols.
Internal candidates preferred.



Salary: $84,188+

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.)





Please include a resume and cover letter with your application.



Applications will be accepted through October 4, 2018, until 3:00 p.m.



NOTE: The filling of all positions is subject to budget availability and/or grant funding.



It is the policy of the Department of Education of the City of New York to provide educational and employment opportunities without regard to race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation. Inquiries regarding compliance with this equal opportunity policy may be directed to: Office of Equal Opportunity, 65 Court Street, Room 1102, Brooklyn, New York 11201, or visit the OEO website at ****
Job Location
Citywide, New York, United States
Position Type
Full-Time/Regular

New Posting
Yes
Readvertisement
No
District
N/A
Job Group
N/A

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