Executive Talent Solutions Leader Operations u0026 Delivery - Military Veterans

Profile

u003cbu003eu003cstrongu003eThe Challengeu003c/strongu003e u003c/bu003eu003cbru003eExec Talent Solutions (ETS) is one of three teams that make up the Exec and Board (Eu0026amp;B) organization at Cisco. Eu0026amp;B advises on hiring, compensating, and developing the executive (VP ) community, in an effort to attract and retain top talent to drive Cisco's growth. The three areas of focus for ETS are: Exec Measurements and Insights, Exec Succession Planning, and Exec Development.u003cbru003eu003cbru003eReporting to the Leader, Strategy and Planning, you will lead all aspects of program/experience operations and delivery for the Eu0026amp;B organization. In this position, you will take a holistic approach to managing a team and setting a strategy for the Eu0026amp;B portfolio. You will work in close partnership with subject matter experts to ensure alignment between design and operations/delivery. This role will also partner closely with the Marketing and Communications lead to ensure the delivery of our programs are in lock step with the marketing and communications plan that supports them. u003cbru003eu003cbu003eu003cbru003eu003c/bu003eu003cbu003eu003cstrongu003eWhat You'll Dou003c/strongu003e u003c/bu003eu003culu003e u003cliu003eIn the fast-paced and often ambiguous environment of executive leadership support, responsible for leading the creation of all the processes, documentation, logistics, delivery and operations, budgeting, and reporting for all programs across the organization. u003c/liu003e u003cliu003eLead the ETS delivery and operations team in setting the strategy for the delivery and operations of all programs/experiences, with the goal of increasing efficiency and effectiveness while not compromising the end user experience. u003c/liu003e u003cliu003eLead and grow a team of delivery and operations talent; providing coaching and development opportunities to ensure team members can perform at their best. u003c/liu003e u003cliu003eOversee and manage vendor relationships and contract negotiations to ensure quality service and cost-effectiveness. Source and assess external vendors/partners where needed, taking responsibility for all aspects of the vendor management relationship (sourcing, onboarding, payment, etc.) u003c/liu003e u003cliu003eOversee the development and implementation of operational policies, procedures, and systems, with input from ETS pillar teams (Exec Measurements and Insights, Exec Succession Planning, and Exec Development), to ensure efficient and effective delivery of programs. u003c/liu003e u003cliu003eOwn data management and reporting for programs that are being delivered across the organization. u003c/liu003e u003cliu003eMonitor program delivery performance and implement strategies to continually improve the participant experience and outcomes. u003c/liu003e u003cliu003eCollaborate with internal stakeholders, including pillar teams (Exec Measurements and Insights, Exec Succession Planning, and Exec Development) to ensure program delivery aligns with the organization's learning and development goals. u003c/liu003e u003cliu003eServe as the connection to other extended partners, including providing data and reporting as needed to support solutions and offerings. u003c/liu003e u003cliu003eSupport the execution of other work as needed. u003c/liu003e u003c/ulu003eu003cbu003eu003cbru003eu003c/bu003eu003cbu003eu003cstrongu003eWho You Areu003c/strongu003eu003c/bu003eu003culu003e u003cliu003eTeam Player: Actively contributes to the team to meet goals and pushes to make the team better by listening to co-workers. Is available and shares responsibility when the team experiences difficulties. u003c/liu003e u003cliu003eAnalytical Thinking: Understanding the bigger picture to be able to think strategically about what could make processes and/or experiences better from a delivery/operations perspective. What works well and what can be improved? Makes data backed recommendations. Is proactive and accountable for continually improving delivery and operations processes. u003c/liu003e u003cliu003eRelationship Building: Proven ability to build and cultivate positive relationships across functions and the business. Consistently ensure that the voice of cross-functional colleagues and executives is reflected in the delivery of solutions. u003c/liu003e u003cliu003eProblem Solving and Execution: Committed to understanding the true underlying problem before starting to solution. Bias for action with a focus on iterative innovation. Ability to go deep and broad. Understands the details but is also able to set strategy and direction as it relates to delivery and operations of the organization's programs/experiences. u003c/liu003e u003cliu003eDedication: We have fun doing what we do, but we also work hard and hold each other accountable! You're a great fit if you are energized by development, challenge, collaboration, and team camaraderie. u003c/liu003e u003cliu003eOpenness: Are you open to hearing how others perceive your work? Will you hold your colleagues to a standard of excellence and accept the same from them? A flexible and adaptable mentality will help us to grow you and vice versa! u003c/liu003e u003c/ulu003eu003cbu003eu003cbru003eu003c/bu003eu003cbu003eu003cstrongu003eWhat You'll Need to Succeedu003c/strongu003e u003c/bu003eu003culu003e u003cliu003e8 years in roles that focused on learning and development operations or related fields, with demonstrated success in managing logistics and operations for development programs.u003c/liu003e u003cliu003eFormal people leadership experience of a larger team, preferably focused on operations. Comfort in developing talent, acknowledging excellent work, and holding team members accountable when deliverables are not completed as expected. u003c/liu003e u003cliu003eStrong project management skills, with the ability to manage multiple priorities, meet deadlines, and work collaboratively across teams. u003c/liu003e u003cliu003eExcellent communication skills, with the ability to effectively communicate with internal and external stakeholders. u003c/liu003e u003cliu003eFamiliarity with learning management systems and virtual learning platforms. u003c/liu003e u003cliu003eAbility to manage and oversee delivery/operations budget. u003c/liu003e u003cliu003eExperience managing and working with external vendors/partners. u003c/liu003e u003cliu003eSuccess in using technology to improve processes and/or programs. u003c/liu003e u003cliu003eBasic knowledge of service design principles and learning theories. u003c/liu003e u003cliu003eExperience with data measurement and visualization tools. u003c/liu003e u003cliu003eAdvanced excel skills are a big plus. u003c/liu003e u003cliu003eKnowledge of learning and development vendors in the market also a plus. u003c/liu003e u003cliu003eAbility to work with individuals from diverse backgrounds and cultures. u003c/liu003e u003c/ulu003eu003cbu003eu003cbru003eu003c/bu003eu003cbu003eu003cstrongu003eWhy Ciscou003c/strongu003e u003c/bu003eu003cbru003e#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.u003cbru003eu003cbru003eWe embrace digital, and help our customers implement change in their digital businesses. Some may think we're old (38 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!u003cbru003eu003cbru003eBut Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)u003cbru003eu003cbru003eDay to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.u003cbru003eu003cbru003eSo, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!u003cbru003eu003cbru003eu003cstrongu003eMessage to applicants applying to work in the U.S.:u003c/strongu003eu003cbru003eu003cbru003eWhen available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.u003cbru003eu003cbru003eU.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.u003cbru003eu003cbru003eEmployees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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