HELP DESK SUPPORT TECHNICIAN

Profile

Walsh Gallegos Treviño Kyle & Robinson P.C.
is a law firm devoted to serving public education We have been working in partnership with leaders in public education since 1983 and strive to make a difference in the board room, the courtroom, and most importantly, the classroom.
We have an excellent opportunity in our Austin office for a Help Desk Support Technician to provide help desk support to users across the firm, assist with the maintenance of our intranet, and provide overview training to new employees. The position reports to the Information Technology/Facilities Manager.
This position will support the user community in technical problems they may encounter in the operation of software, hardware, operating systems, e-mail, etc. This position is responsible for the overall desktop operations and support functions in all office(s). This is an entry-level position and may require travel to San Antonio or Houston, Texas, and be able to work weekends, nights, and holidays on occasion. Must be able to occasionally lift and/or move up to 50 pounds and have the ability push and pull packages and retrieve and replace objects from shelves of up to 8 feet high.
Hours are either 8:00 am – 5:00 pm or 9:00 am – 6:00 pm, Monday through Friday. This position is required to be on site each day.
We offer great benefits, including health insurance, 401(k) plan, parking and a casual atmosphere. Please email resume and salary requirements to
[email protected]
. No phone calls please.

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