Field Service Quality Engineer Drill Stem Testing

Profile

Field Service Quality Engineer (Drill Stem Testing)

Rosharon - United States

Field Service Quality Engineer (Drill Stem Testing)

Location Schlumberger Rosharon Center, Rosharon, TX USA

The Field Service Quality Engineer is the link between field locations and the Technology Lifecycle Management (TLM) sustaining function, monitoring product performance, and working to improve the quality and service delivery of tools. The Field Service Quality Engineer reports on service quality (SQ) to the TLM sustaining team and plays a key role in identifying the overall sustaining strategy through thorough analysis and reporting of the failure modes of tools.

Responsibilities:

Advise the field on best practices linked to the maintenance and operation of tools.

Suggest technology, operational and technique improvements based on feedback gathered from field personnel and on detailed root cause analysis, including improvements related to information materials, training, design changes, etc.

Analyze SQ events and report to stakeholders

Support timely closure of failure reports

Advise the field on individual and generic failure analysis processes.

Run monthly failure analysis reports with root cause analysis.

Perform audits of field bases on operation and maintenance procedures.

Serve as lead contact on high-visibility failure analyses.

Collate best practices and feedback on operations.

Disseminate best practices and lessons learned to the field locations

Coordinate analysis of defective parts sent back from the field to the product center.

Support filed operations & maintenance

In case of systematic problems detected in the field related to design, usage or manufacturing, organize an investigation with all of the parties to identify root causes, create action items, and ensure implementation.

Assist in defining the product improvement strategy and prioritizing the workload.

Minimum Qualifications:

A minimum of 10 years’ experience in Drill Stem Testing (DST) Operations or Maintenance

Extensive knowledge of DST Bottom Hole Assemblies (BHAs) including various types of Testing Valves and Packers

Experience reading CAD drawings and hydraulic schematics

Advanced mechanical proficiency to assemble or disassemble DST tools

Experience conducting failure investigations and root-cause analysis

Experience preparing and presenting technical presentations to clients

Experience analysing DST operations, service quality and maintenance data

Ability to travel to field locations globally to conduct failure investigations, provide operations or maintenance support

Excellent communication skills

Candidates must be able to work and reside in the US without visa sponsorship at any time.

Schlumberger is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. Schlumberger is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.

Company info

Schlumberger Limited
Website : http://www.slb.com