Front Desk Receptionist

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Front Desk Receptionist
The candidate meets with new or prospective clients, asks a series of questions for the purpose of compiling data, and then uses this data to determine the best next course of action for that client. Answers and screens inquiry calls and emails from prospective clients in a courteous and professional manner. Obtains pertinent information from new clients including medical visits, records and prescriptions. Processes paperwork for new clients efficiently and in accordance with protocols. Communicates with case workers and lawyers in order to obtain the best possible outcome for the client. Demonstrates excellent customer service skills and the ability to calm patients or clients who may be distraught. Displays the ability to communicate with others effectively, listens closely and is able to convey points clearly. Must have High school or equivalent. English and Spanish required. Should have 2 years of experience.

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