Regional Account Manager Remote Base Commission

Profile

Spectrio has been recognized as one of Florida's highest-growth companies, ranking at No. 127 on the 2021 Inc. 5000 Florida Regional list, up 53 places from the previous year. In 2020, the Company made the national Inc. 5000 list for the ninth time, ranking at No. 3050, up 756 from the previous year. We are looking for a collaborative and highly engaged and highly motivated Regional Account Manager to drive revenue growth across a set of existing customers and own the customer relationship. If you are a strong communicator, have an ownership mindset, and enjoy building relationships with your customers, then we invite you to apply. Primary Objective:Lead, manage and inspire the post-installation phase of the client relationship with DealerIT clients. As the face and voice of DealerIT business partnerships are nurtured through timely, effective and value-added internal andexternal client communications by the regional account manager where client trust is established through the following traits: organization, confidence, discipline, accountability, professionalism, student of the industry mentality, respect for all and a strong desire to win.Responsibilities Include:Be the primary point of contact and build long-term relationships with customersEnsure the timely and successful delivery of our solutions according to customer needs and objectivesCommunicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholdersUpdate job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizationsResponsible for working with the Sales team to onboard and integrate new clients and developing existing client relationshipsPartner and collaborate with dealer principals, general managers and dealership contacts to develop campaigns consistent with the overall dealership technology planEducate and advise dealer principals on technology best practices with consistent direct interfaceRemain current and knowledgeable on all new DEALERIT products and servicesLaunch and train on all initiatives, such as Continuity, to new and qualified dealersMeasure, report and communicate on dealer satisfaction's impact on client retention and renewalsEvaluate client experience and usage across multiple channelsProvide consistent feedback and perspective to upper management on competitive landscapeIdentify upsell opportunities and submit appropriate documents for implementationRequest referrals from existing, satisfied clientsAct as a liaison between internal DEALERIT departments and DEALERIT client baseInspect and report on installed equipment at regular intervals.Report all technical issues through proper channels, communicate resolution to dealer principal and/or point-of-contact and ensure thorough follow-up to client satisfactionDevelop and plan proficient, effective and value-added client contact travel schedulesAdhere to all DEALERIT branding and image guidelines, especially as it pertains to client collaboration Spectrio is a leading provider of comprehensive digital signage solutions that empowers clients to transform their business locations into modern, dynamic destinations for customers and employees. Headquartered in Tampa, Fla., and founded in 2002, Spectrio serves over 150,000 franchise and enterprise locations in multiple industries, including quick-service restaurants, automotive, healthcare, and financial services. With supporting offerings geared towards Overhead Music, On-Hold Messaging, WiFi Marketing, and more, Spectrio offers businesses a complete customer engagement solution at scale. For more information, visit Spectrio.Spectrio offers a wide range of benefits for our team members, including Medical, Dental, Vision, Paid Parental Leave, 401k, HSA, FSA, Dependent Care FSA, Short and Long Term Disability, Life Insurance, EAP, Paid Time Off, Paid Sick Time, Paid Holidays, and Education Reimbursement.Spectrio is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category. Qualifications - Local Travel is required with additional domestic travel.Driver's license with good driving record requiredBachelors degree u2013 business, technology, or related fieldAbility and willingness to travel within a multi-state regionProficient in PC applicationsMinimum of 5 years of IT ManagementMinimum of 3 years automotive industry experience preferredPrevious dealership relations and performance management experience preferredAccount management experience in the automotive industry preferredBuilding successful relationships with clientsStrong understanding of automotive market trends, business tools and consumer behaviorsComfortable interacting with, directing and presenting to small groups for training purposesLocal Travel is required with additional domestic travel.PI166031521

Company info

Sign Up Now - WashingtondcCrossing.com