Operations Manager

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Operations Manager
Duties: Assists the Owner with recruitment, hiring, staffing, and general human resources operations. Supervises the work of the non-lawyer support staff and vendors. Assists with payroll and verifies work hours, leave time, overtime, and benefits for all employees. Oversees the Firm’s records and information storage systems (case management, contact management, personnel/payroll, document storage, etc.). Assists with drafting, implementing, maintaining, improving, and monitoring execution of the Firm’s employment policies and procedures. Ensures that the Firm’s business systems and processes are fully documented in writing and are organized and available to the team. Performs audits and spot-checks to ensure policies and procedures are being followed and operating as intended. Prepares periodic status report for the Owner. Oversees and manages vendors to ensure they meet deadlines and deliver quality work. Manages office facilities and office supply inventory. Facilitates moving client matters forward on time. Reports to the Owner periodically. Employee engagement, leadership, supervision, and termination; Managing bookkeepers, accountants, technology services, and other vendors; Managing projects to ensure they are resolved successfully, on time, and on budget.

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