Care Management Support Assistant 3 Administrative within Healthcare industry San Juan PR

Profile

Description

The Care Management Support Assistant 3 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.

Responsibilities

The Care Management Support Assistant 3 Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.

Qualifications


High School Diploma
1 - 3 years of similar work experience. Administration support experience in a healthcare industry with familiarity with care and well-being resources
Knowledge of Microsoft Office Word, Excel, Outlook
Must be passionate about contributing to an organization focused on continuously improving consumer experiences


Preferred Qualifications


Associate or Bachelor's Degree in Business or a related field
2 or more years of demonstrated leadership experience
Experience with Microsoft Access
Bilingual English/Spanish. Candidate selected will not be communicating in English with members.


Additional information


Schedule: Monday to Friday from 8:30 am to 5:30 pm

Training : 3 weeks remote

Work Location (Address): This permanent job is working from Home temporary due to Covid 19 emergency. This position will deploy to the following location at a future date: San Juan office . 383 Avenue F D Roosevelt Avenue. San Juan, PR 00918-


Scheduled Weekly Hours

40

Company info

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