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Location
Santa Ana, CA, United States
Posted on
Feb 18, 2022
Profile
Regional Business Manager - West Region Reporting directly to the Regional Director, the Region Business Manager is responsible for monitoring regional performance across a range of Key Performance Indicators (KPIs), developing and presenting recommendations for performance improvement, and working with regional leadership and project managers (PM) to implement performance improvement measures. Monitor weekly and monthly regional performance and provide detailed observations and recommendations regarding the financial status of offices, practices, and/or projects. Monitor weekly and monthly KPIs including, but not limited to utilization, Full Time Equivalents (FTEs), Factor, direct and unutilized labor actuals and projections, Direct Labor Ratio, and Net New Work Added including project setup factors. Work with regional leadership on developing and implementing corrective actions, as necessary. Work with the Regional Director and regional office leadership to develop Annual Operating Plan inclusive of assisting with utilization targets, factor targets, FTE analyses, and coordination/communication with Finance. Work closely with the Regional Director and regional leadership to develop and implement strategies to meet or exceed annual performance goals. Work closely with Regional Finance Manager and Project Accountants to monitor weekly/monthly KPIs and to promote performance improvement. Identify potential project performance issues before profit erosion occurs. Assist Project Managers in the development and implementation of a corrective action plan, if necessary. Identify and monitor projects that are key drivers impacting monthly performance by Office/Region. Assist with the setup and scheduled monitoring of Design-Build projects. Develop and implement training, management, and mentorship of Project Managers regarding project financial management and targets. Participate in monthly Project Status Review meetings and work with Office Executives, Department Managers, and/or Project Managers on corrective actions to improve project performance. Assist with the development of project recovery plans, as required. Monitor and assist with the review of out-of-scope projects including working with project managers on action plans to reduce/eliminate out-of-scope work. Provide month-end summary of primary performance drivers and forward-looking recommendations to drive positive performance. Participate in proposal development and review, particularly related to proposal pricing including wage/billing rates, profitability analyses, and escalation. Assist with new project setups including work breakdown structure, contingency planning, and staffing/billing rate analyses to maximize profitability. Monitor cash flow including Days Sales Outstanding (DSO), billing/revenue variance, bad debt, and delinquent invoicing. Work with project managers to resolve cash flow concerns. Assist Project Managers with management of subconsultants including but not limited to subconsultant agreement advisory, tracking Not to Exceed Amounts, and monitoring billings against contract ceilings. PROFESSIONAL REQUIREMENTS 15 years of experience in a service-oriented consulting environment leading financial monitoring, reporting, and performance management. Experience in A/E industry is a plus. Four-year degree in accounting, business, finance, or related field Must have effective communication skills and the ability to work with teams, project managers, and executives
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