Front Desk Clerk

Profile

Front Desk Clerk
The candidate will work for the law firm that represents high-asset clients in criminal defense and immigration matters. Should have an additional trilingual (Arabic-, Chaldean-, and English-speaking) front desk clerk to help us provide the best care for clients. Should be a Super-friendly, caring, and organized individual who gracefully fields all incoming calls. Treats every call and every client like they are her only ones. Collects data and set, confirm, and follow-up on appointments. Works great alone and with a team. Warms and clears verbal and written communication skills with everyone. Proficient in Dropbox, Microsoft Office, the Web, and Google/Outlook calendars required. Tech-savvy and ready to learn Trello, Slack, and more required. Assist team and work patiently, efficiently, and effectively with clients in obtaining supporting documents and completing applications, as needed. Will work with staff to help execute callbacks during callback time-block or transfer call depending on the situation. Follow up with clients who have active files; see if they have any questions, concerns. Mail. Collect mail, file, help organize/send mail. Help conference room scheduling. Coordinate meetings/conferences for Mr. Dallo. Book business travel, accommodations. Directly assist owner as needed. Help put systems in place for everything we do so we can track it. Help continue updating email newsletter list. Follow-up on and keep track of prospective clients who never retained us, active files, and closed files. Help send letters to clients, acquaintances, and other professionals. Should know technology, researches tech. Tech-Savvy required. Proficient in Dropbox, Microsoft Office (Word, Excel, PowerPoint, and Outlook), the Web, Trello, and Google/Outlook calendars required.

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