Home Care Experienced Scheduler/Coordinator

Profile

Description

SeniorBridge is hiring an experienced Home Health Scheduling Coordinator. This is a Work-At-Home position. The Scheduling Specialist is responsible for carrying out the day to day paraprofessional scheduling and general office functions of the branch. Dependent on the size of the branch, the Scheduling Specialist may be responsible for part or all of the following:

Responsibilities


Ensures that requests for homecare service are filled promptly , and scheduled into computer in a timely manner
Ensure that homecare schedules are complete and accurate in computer
Reviews Santrax records daily to ensure that all staff are at clients as scheduled. Follows up immediately on any discrepancies.
Reviews all scheduled homecare daily in preparation for payroll, and billing approvals by manager
Reports any client or staff issues to supervisor promptly
May participate in administrative on call backed up by professional staff for client/family issues


Key Competencies


Accountability: Meets established expectations and takes responsibility for achieving results; encourages others to do the same.
Builds Trust: Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one's actions.
Collaborates: Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first.
Customer Focus: Connects meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.


Required Qualifications:


Home Care scheduling experience
Excellent communication skills, both verbal and written
Proficiency in all Microsoft Office applications, including Word and Excel
Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems
Bilingual English/Spanish


Preferred Qualifications:


Associate's or Bachelor's Degree preferred
Bilingual English/Spanish


Additional Information:

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage SMS Text/Voice Messaging to enhance our hiring and decision-making ability. Montage SMS Text/Voice Messaging allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Company info

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