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Job Details

Senior Tech Broadcast Operations

Location
Plymouth, MA, United States

Posted on
Aug 10, 2021

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Profile

**MEMBERS ONLY**SIGN UP NOW***. brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at **MEMBERS ONLY**SIGN UP NOW***..

Job Summary

Responsible for operating systems and performing technical quality control on selected media. Completes work assignments independently or with minimal supervision/guidance. Projects require problem resolution using standard policies and procedures. Has developed specialized knowledge/skills in own area. May act as a resource for colleagues with less experience. May coordinate activities of others.

Job Description

Core Responsibilities


Assists staff with technical quality control checks on a variety of media.

Coordinates live event programming.

Troubleshoots problems involving signal path, media, programming and logs.

Maintains, verifies or produces paperwork, programming and operational procedures.

Ensures escalation procedures to report non-conforming media are followed.

Knowledge of video editing (file formats and software, Adobe experience helpful)

Familiarity with a variety of video file formats in order to download from various sources, put on a timeline, QC, trim, transcode, and upload to other systems for ingestion preferred

Attention to detail with data entry experience preferred

Daily scheduling and daily quality assurance checking of all scheduled assets once live on the platform

Creation of Metadata (information about each video file

Troubleshooting and problem solving skills

Takes initiative (will reach out to appropriate parties with questions/issues)

Able to interface with engineering teams (effectively communicating problem solving and troubleshooting details)

Able to work independently (late nights/weekends unaided)

Proficiency in both Windows and Apple Operating Systems

Knowledge of Excel

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.


Employees at all levels are expected to:


Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.


Disclaimer:


This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


**MEMBERS ONLY**SIGN UP NOW***. is an EOE/Veterans/Disabled/LGBT employer.

Education

High School Diploma / GED

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

Company info

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