Workplace Experience Receptionist

Profile

Join our Talent Network
Thank you
for your interest in CBRE. This position is being published in an effort to build
our candidate pipeline for our upcoming opportunities. We may not be contacting
candidates right away. We are building a world-class organization with a
world-class team and appreciate your interest in CBRE.
Workplace
Experience Receptionist
Position
Status:
Non-Exempt
Weekly
Scheduled Hours: 30
Monday – Friday 9:15am – 3:45pm
Hi, we’re Host!
We believe
your office should allow you to feel comfortable, productive and inspired in
your working life. Because when people feel inspired, great things happen.
As the heart
of the workplace, you will help foster a sense of community by putting the well-being
of others at the forefront. As you collaborate with colleagues to create a
culture of support, you will have countless opportunities to inspire moments of
delight and pursue amazing outcomes each day.
With Host,
you can join a team that elevates the office experience by delivering
world-class services that make coming to work better than it’s ever been.
DESCRIPTION
CBRE is looking to fill the position of
Workplace Experience Receptionist to support our client, Microsoft, in Redmond,
WA. This position will work onsite, Mon-Fri, with various shifts available.
A
Workplace Experience Receptionist is the first point of contact for visitors to
Microsoft and plays a critical role in creating an engaging and personal lobby
experience, providing every guest with an exceptional feeling of excitement and
world-class hospitality. The successful candidate will possess strong written,
verbal and listening skills, and have a high proficiency in Microsoft Office.
In addition to being organized and able to multitask, this role requires a
go-getter with a positive attitude who is excited to work with the leading
provider of innovative, cloud-based solutions in the document outsourcing
industry.
If you
would like to be part of a great team that adds value and makes a difference in
people’s lives each day, this position could be the job for you!
RESPONSIBILITIES
This position is responsible for performing various administrative tasks,
including answering telephones and giving information to employees and guests;
often the first point of engagement with employees and visitors. Responsible
for making a good first impression for the organization, which can affect the
organization's success.





Responsible for all administrative/reception needs including but not limited to
managing calls, calendar scheduling, travel scheduling, expense reporting,
document approval processing, documentation (including memo's, faxes, letters
and other communication), mail services, etc. May require leadership in meeting
planning, general administrative support and projects which may be assigned
So, what will you actually be doing?
Guest Relations Expert
Has a Positive Attitude, and a warm and
welcoming personality, displaying enthusiasm about your daily life and the
roles you perform.
Clearly understands the needs of the customer
by asking questions, actively listening, and following through with a resolution
displaying your empathy of the situation and how it impacts the customer.
Provides local event & attraction
recommendations.
Technology Enthusiast
Actively keeps up to date on emerging technical
trend.
Understands the need for change and embrace
that change in daily activities, technology, or surroundings.
Uses a variety of proprietary computer systems
to:
Register guests and vehicles.
Book/Schedule meetings and events in a complex,
fast paced environment.
Execute internal Outlook correspondence.
Keep statistical data on services provided.
Innovator
Knowledgeable and able to leverage a basic
understanding of technology, the brand of the company, both CBRE and Microsoft,
and the surrounding community to enhance the experience of our customers.
Effectively manages multiple tasks/projects in
a high-paced environment.
Proactively seeks growth cross-training
opportunities to expand impact.
Self-directed and intrinsically motivated.
Seeks out customer focused service opportunities.
Resourceful
Personally familiar with Greater Seattle
visitor points of interest, creative in serving guests’ needs and develops
strong partnerships for mutual benefit.
Possesses thorough knowledge of building events
and logistics.
Builds strong internal partnerships to meet
business needs.
Adheres to business practice guidelines,
policies, and safety practices.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE
HS Diploma or GED required. A minimum of 0-1 year Front Desk, Concierge, customer service or other hospitality experience is preferred.


CERTIFICATES and/or LICENSES
None.
COMMUNICATION SKILLS
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Comfortable meeting and engaging with new people.
Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.


FINANCIAL KNOWLEDGE
Ability to calculate simple figures such as percentages.


REASONING ABILITY
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.


OTHER SKILLS and/or ABILITIES
Intermediate skills with Microsoft Office Suite, handheld mobile technologies and applications; .

Good organizational skills. Ability to work flexible work schedules based on office needs. Physical ability to assist. Able to lift 30 lbs. Strong problem-solving skills. Highly adaptable and flexible.
Ability to work independently with little supervision.


SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results

and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.


SAFETY
Complete at a satisfactory level all required and assigned HSE training
Follow all activity policies and procedures, including all HSE related requirements at all times
Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.
Report any condition which you feel could result in an accident or injury and / or stop work if required


In addition:
Be aware of and understand all safe work practices and procedures and potential hazards associated with the work environment
Maintain and wear at all times required appropriate personal protective equipment (PPE)
Apply appropriate material handling techniques at all times,
Only operate warehouse equipment and machinery (e.g. pallet jacks, manlifts, etc.) if properly trained, qualified and authorized to do so
US Company Profile
About CBRE (NYSE: CBRE): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.
CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
As a Fortune 500 worldwide leader in real estate services, CBRE’s more than 90,000 professionals provide exceptional outcomes for clients in over approximately 480 offices worldwide.  When it comes to real estate, CBRE sees potential everywhere. We turn scale into strength, expense into performance, and property into prosperity. Visit cbre.us.

Company info

Sign Up Now - WashingtondcCrossing.com