Program Director

Profile

Job Location
Aileen O'Connor House (CT) - Hartford, CT
Position Type
Full Time
Education Level
Bachelors Degree
Travel Percentage
Up to 25%
Job Shift
First Shift
Job Description
**MEMBERS ONLY**SIGN UP NOW***.. (CSI) is seeking a Program Director to work in Hartford, CT at our Aileen O'Connor House. The Program Director provides management for all program services and operations. You will mainly be supervising personnel, program development, financial management, policy, and procedures. You will also be responsible for completing reports.
Community Solutions Inc. (CSI) is a nonprofit organization that promotes the responsible citizenship, accountability, and well-being of individuals and families involved, or at risk of involvement, in the child welfare, juvenile justice, or criminal justice system. Since CSI’s founding in 1962, it has been a pioneer in the community-based service. We have been delivering supervision, treatment, and comprehensive individualized services to help clients interact more effectively in their communities and become productive citizens. Using this plan we built the first ever halfway house in New England which has now been replicated and grown to almost 50 programs in 10 states. For over 50 years, CSI has been building upon its successful foundations and has been expanding its services to serve thousands of adults, youth, and families each year.
ESSENTIAL FUNCTIONS include but are not limited to
A. Staff Development and Supervision:
Review and approve all staff duties and client paperwork including but not limited to, program plans, monthly progress reports, closing summaries, and counseling forms.
Review and approve all supervised staff timesheets and payroll information, oversee staff schedule, and approve all staff leave including vacation and training.
Conduct, with the assistance of any supervisory staff, recruitment for all program positions.
Monitor staff performance in accordance with position job description and meet regularly with assigned staff to review job performance and client caseload management. Implement corrective action on above as appropriate.
Conduct and facilitate staff orientation and training using in service and outside agency resources. Assure supervised staff receive a minimum of required hours of training annually.
Assign client caseloads and monitor client program performance.
B. Policy and Program Monitoring:
Formulate program goals and objectives and establish program priorities.
Develop Agency policy and procedure and participate in annual revisions.
Conduct audits of client files for accuracy and organization as required by applicable policy.
Develop programs and services in accordance with agency objectives, priorities, available resources, and client needs.
Perform policy and program audits as required.
Evaluate program effectiveness and cost efficiency.
Participate in on-call Agency duty officer as assigned.
Participate in the Agency Annual Planning process.
C. Financial Management:
Develop annual program budget and establish fiscal priorities.
Monitor on an ongoing basis program expense and revenue budget categories. Maintain monthly documentation on above and justify variations from budget averages targeted.
Recommend staff salary increases based upon completed performance reviews and in accordance with agency resources.
Ensure proper accountability over program resources
D. Community and Outside Agency Relations:
Approve and coordinate client referrals and intakes from respective contracting agencies.
Identify, coordinate, and monitor existing and new outside agency resources for program and agency use.
Develop contacts with outside agencies and individuals which may foster agency and program growth.
Participate in community civic groups or advisory committees, Board of Directors' committee meetings, training sessions, and community presentations/speaking engagements as assigned by the Chief Executive Officer.
E. Client Supervision:
Directly investigate and handle all client appeals of a disciplinary or grievance nature.
Intervene and make final approval over client treatment issues.
Oversee referrals to collateral agencies.
Coordinate and participate in all client admissions, orientation, and removals.
F. Reports and Research:
Prepare internal and external program reports as required.
Supervise maintenance of all client related information and logs, including admission and discharge logs and all financial forms and logs.
Qualifications
A Master’s degree and three years’ experience, or a Bachelor’s degree and five years’ experience in the social service or criminal justice field. Education may be substituted with relevant experience on a one year for one year basis.
Three years’ experience in management and supervision of staff.
Ability to engage and develop collaborations with community agencies.
Previous assessment experience preferred
Experience with Microsoft Office.
BENEFITS:
CSI offers great benefits which include:
Two (2) weeks’ vacation accrued within the first year, bumped to three (3) weeks accrual after 1 year of service.
Sick time (7 days accrual basis), floating holiday time (4 days/year).
Medical and Dental plans.
Voluntary plan options for: Vision, FSA, voluntary STD, Accident, Hospital, Life insurance and AD&D.
401(k) Retirement savings plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
Tuition reimbursement after 1 year service.
Ongoing training.
CSI is an Equal Opportunity Employer – M/F/Disability/Vet. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. VEVRAA Federal Contractor.
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