Care Coach 1 Bilingual English/Spanish Work At Home from Hillsborough County FL

Profile

Description

The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity.

Responsibilities

Humana Long-Term Care is seeking a Care Coach who will visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities - 75-90% local travel.


Work with identified members to assess their care needs.
Assist in planning and implementing interventions to meet those needs.
Assist in coordinating services, and monitoring and evaluating the case management plan against the member's personal goals.


Required Qualifications

Care Coaches shall meet at least ONE of the following qualifications:


Bachelor's Degree with at least 2 years of relevant experience.
Registered Nurse (RN), licensed in the state of Florida with at least 2 years of relevant experience.
Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience.
Six years of professional human services experience.


Care Coaches shall meet ALL of the following qualifications:


Bilingual - English, Spanish - Must be able to speak, read and write in both languages without limitations or assistance.
This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
Must have a separate room with a locked door that can be used as a home office, to ensure you and your patients have absolute and continuous privacy while you work.
Must have accessibility to high speed DSL or Cable modem for a home office (No Satellite).
Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook.
This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
AHCA Fingerprint Required.


Preferred Qualifications


Bachelor's degree in Social Work, Sociology, Psychology, Gerontology or related field OR Licensed Practice Nurse.
701B Certification.
Medication application (RFA) experience.
Prior experience with Medicare & Medicaid recipients.
Prior nursing home diversion or long term care case management experience.
Road Warrior who enjoys traveling long distances.
Previous experience with electronic case note documentation and experience with documenting in multiple computer applications/systems.
Experience working with geriatric population.
Experience with health promotion, coaching and wellness.
Knowledge of community health and social service agencies and additional community resources.


Additional information


Schedule: Monday to Friday from 8:30 am. to 5:00 pm ET

Training: U sually a week long training in our corporate office. Due to COVID-19 emergency, training will be done remotely.

Work Location: Remotely (Working at home) from any of the following Zip codes in Hillsborough County, FL: 33602, 33603, 33604, 33605, 33606, 33607, 33609, 33611, 33614, 33616, 33622, 33629, 33634, 33663, 33672, 33681
Travel: Pre COVID it was about 75% TRAVEL (at home the rest of the time). Until further notice, no travel, and 100% Work At Home (Due to COVID-19 emergency).


Scheduled Weekly Hours

40

Company info

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