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Location
Baltimore, MD, United States
Posted on
Mar 09, 2020
Profile
Sr. Service Specialist – Smart Buildings/Automation nWho designs your future? You do.nAre you looking for a career where you can showcase your technical aptitude and passion for problem solving to ensure your customers can work in a comfortable, safe, and energy-efficient environment? Then look to Siemens!nJoin our team! Recognized by Fortune as World’s Most Admired Companies 2020nOur Culture: nAt Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We trust and empower our leaders to act as owners, direct their teams, and innovate to succeed. We communicate openly and honestly to learn from our failures and celebrate our successes. We recognize individual and team achievements frequently. We invest in our team members, offering a wide variety of internal and external development opportunities.nWhat you will do for Siemens Smart Infrastructure: Under the direction of your supervisor, you will conduct preventive maintenance, repair, installation, commissioning, and general servicing of HVAC control systems (including detailed troubleshooting). You will be responsible for high levels of customer satisfaction through direct, onsite customer interaction. You will also be responsible for completing required project and service documentation.n Responsibilities:nnDiagnose and repair routine electronic control system malfunctions.nProvide sketches of field changes and discrepancies for engineering corrections and drawings.nCommunicate with customers upon arrival and before leaving the work site.nMeet regularly with customers to become familiar with operating problems.nKeep customers informed of the nature of service provided, outstanding issues, and recommended system enhancements, upgrades, and/or repairs.nPromote the sale of add-on work.nManage assigned work to meet professional execution, time, and customer satisfaction standards.nReport problems or changes to management immediately.nMay provide training to customers on electronic control systems operations.nDeliver manuals and documentation to customers for training. Support the mechanical staff on non-complex, non-critical equipment.nCompile job documentation, such as certificates of completion, customer training forms, training certificates, and punch lists.nn nQualifications:nnHigh school diploma or state-recognized GED; Associate degree preferrednExperience installing and servicing electronic control or HVAC equipment; 7 years preferrednExtensive knowledge of a variety of electronic or digital controls systems, and ability to test and write modifications to systems software in multiple languagesnSkilled in programming, start-up, checkout, and troubleshooting complex projectsnDemonstrated experience in the integration of low-voltage building sub-systems using various industry protocols, such as BACnet, N2, Modbus, etc.nAbility to work in a variety of circumstances, including climbing ladders, scaffolds, and high-lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in outside/inside/heat/cold/day/night conditionsnMust be able to use hand tools, laptop, email, smartphone, and tabletnMust be able to carry and move equipment and tools weighing up to 75 pounds unassistednAbility to work in a team environment providing dedicated support to our customersnKnowledgeable in Microsoft Office (Word, Excel & Outlook)nGood verbal and written communication skills in EnglishnQualified applicants must be legally authorized for employment in the United StatesnMust be 21 years of age and possess a valid driver's license with limited violationsnnBenefits: nnCompetitive salary based on qualificationsnHealth, dental, and vision plans with optionsnMatching 401(k)nCompetitive paid time off plan, holidays, and floating holidaysnPaid parental leavenCompany cell phone and laptopnExtensive product training and professional career developmentnEducation and tuition reimbursement programs availablenOvertime, on-call pay, and company uniform and vehicle for eligible positionsnnSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, marital status, family responsibilities, pregnancy, genetic information, domestic partner status, disability, weight, height or AIDS/HIV status, protected veteran or military status, other categories protected by federal, state, or local law, and regardless of whether the qualified applicants are individuals with disabilities.#LI-SRHClick below for Video:Vimeo VideoOrganization: Smart InfrastructureCompany: **MEMBERS ONLY**SIGN UP NOW***..Experience Level: Experienced ProfessionalJob Type: Full-timeEqual Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here.Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. 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