Senior Network Engineer

Profile

Role
The Senior Network Engineer will be responsible for the management and security of information technology assets, networking infrastructure, and network monitoring systems that make up the complex Automated Regional Justice Information System (ARJIS) Enterprise System. This position will play an integral role in ensuring the confidentiality, integrity, and availability of public safety information shared among local, state, and federal law enforcement agencies.  This opportunity is ideal for a technology professional with a strong interest in furthering their expertise in support of regional public safety initiatives.
 
Overview of the ARJIS Division:
The ARJIS Division develops and maintains a complex, multi-agency information network that allows real-time law enforcement applications and data to be shared among 82 local, state, and federal criminal justice agencies. Averaging 50,000 transactions daily, ARJIS is used by more than 4,400 officers and investigators for tactical analysis, statistical information, crime analysis, and investigative purposes. Providing real-time shared access to information increases collaboration among law enforcement jurisdictions, improves the overall effectiveness of the regional criminal justice system, and helps to address and anticipate public safety issues to improve the quality of life for residents of the San Diego region.
 
Job Responsibilities:
• Actively protect ARJIS information technology assets and infrastructure from external or internal threats and ensure compliance with statutory and regulatory requirements regarding information access, security, and privacy.
• Design, configure, deploy, and maintain enterprise security and networking infrastructure including routers, switches, firewalls, Virtual Private Networks (VPNs), and other devices to maintain optimal network performance and access control; upgrade firmware on network appliances and other devices as per manufacturer recommendations.
• Use remote monitoring and management tools to coordinate aspects of IT for a group of clients including onsite support and remote support; respond to work orders and tickets from clients, analyze and solve reported network problems.
• Ensure optimal network performance for local area network (LAN) and wide area network (WAN) systems.
• Analyze, maintain, and monitor network security, performance monitoring, and system management applications.
• Lead the planning, design, research, and acquisition   of new or upgraded network security systems; maintain current knowledge of network technology and recommend modifications as needed.
• Provide assistance to the infrastructure group in the areas of Mobile Device management, System Administration, and Data administration.
• Create, update, and maintain system documentation and network diagrams; maintain various logs and databases including maintenance activities, warranty information, and support procedures for network applications and devices.
• Coordinate the design and management of contingency, business recovery, and disaster recovery plans; periodically review, test, and maintain these plans.
• Resolve network issues; diagnose and correct the root causes of failures in communications, network, and wireless network equipment; coordinate with vendor services for issue resolution.
• Establish a networking environment by installing, configuring, testing, and documenting the equipment/network systems according to the design and specifications; configure firewall to ensure appropriate access and security posture.
• Create project plans, ensure projects progress on schedule, within the prescribed budget, and at a consistently high level of quality; ensure projects are completed in adherence to Department of justice (DOJ) and Federal Bureau of Investigation (FBI) procedures and security regulations.
• Foster collaborative working relationships with local jurisdictions, law enforcement partners, and other public agencies; coordinate with federal, state, and local agencies to jointly develop databases, applications, and resources.
• Provide on-call after hours support, respond to system and network issues to ensure 24/7 support to ARJIS member agencies.
Experience and Qualifications
• A bachelor’s degree with major course work in computer science, information technology, or a related field Training and/or certification, such as the CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional). Equivalencies considered.
• At least five years of progressive career development, implementing and supporting secure networks; experience with network maintenance, configuration, and troubleshooting.
• Experience with the following technologies: TCP/IP, VLAN, SNMP, firewall configuration, NAT, IPSEC, DNS, DHCP, ACL, layer 2 technology, IP routing.
• Experience with Cloud-based networking concepts and technologies.
• Experience creating and maintaining system documentation, network diagrams, logs, databases, and operation and maintenance manuals for servers and network equipment; experience developing and documenting procedures.
• Demonstrated experience monitoring network security and performance, recommending modifications or enhancements, and deploying effective solutions to increase reliability.
• Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including agency employees and clients from member agencies.
• Excellent organizational skills and the ability to work on several projects concurrently; ability to establish and maintain priorities and work independently.
• Demonstrated ability to recognize problems, analyze technical information, and propose practical solutions; ability to accurately diagnose issues, provide effective and timely problem resolution, and put solutions into action.
• The final candidate selected for this position must successfully pass a pre-employment criminal background check in compliance with the FBI and the California Department of Justice (CalDOJ) requirements regarding the use of the California Law Enforcement Telecommunication System (CLETS). Periodic re-checking of criminal background history will be a condition of employment.
• Ability to lift 40 pounds and pass a physical dexterity test.
Benefits
SANDAG offers comprehensive benefits, to include health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs.  Additionally, SANDAG offers the following:
 
• Hybrid (three days onsite in office) and 9/80 flexible work schedule (every other Monday off)
• Pay-for-performance merit increases
• CalPERS pension plan with employer and employee contributions
• Excellent health insurance options for employees and their eligible dependents
• Free dental and vision insurance for employees and their eligible dependents
• Education Assistance of up to $5,250 a year for regular employees
• Free transit pass for use throughout the San Diego region, Rapid Express, Trolley, and COASTER
• Paid time off including 12 paid holidays, 2 floating holiday days, generous paid time off (PTO) per year
How to Apply
Interested candidates may apply for this position by completing a SANDAG Employment Application.
The Employment Application can be downloaded from the SANDAG website or by contacting ****
or calling (619) 699-1900. See our Careers / How to Apply webpage for additional information.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at **MEMBERS ONLY**SIGN UP NOW***. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at ****
, (619) 699-1900, (619) 699-1904 (TTY), or ****.
Further Information
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
SANDAG requires all new employees to be fully vaccinated for COVID 19 within 45 days of hire.
SANDAG employees are expected to work in-person in our San Diego office; there are telework options available, as well as a 9/80 work schedule (every other Monday off).
SANDAG is an Equal Opportunity Employer

Company info

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