Digital Merchandising amp Customer Care Assistant - Full Time

Profile

Position currently filled, however we are always taking applications & keep them on record for 6 months.
**MEMBERS ONLY**SIGN UP NOW***. Business Development Center is looking to hire a Digital Merchandising & Customer Care assistant. This position requires excellent time management skills & someone who can communicate effectively to our customers on the phone & online.
This position encompasses two parts. Primarily, taking pictures & videos of the new & used vehicles coming into our inventory & making sure the vehicle arrivals are promptly uploaded to our website. And second, assisting our customer care department with overflow work. It requires strong appointment setting skills on the phone & excellent presentation skills through digital mediums.
A few benefits of working at **MEMBERS ONLY**SIGN UP NOW***.: - 401k Retirement plan - Medical insurance - Dental insurance - Discounts on vehicles, parts, and service.
Our partnership with Snowbasin Resort allows our staff exclusive passes & rates for staff & family through-out the year. Our staff also receives tickets to Toyota sponsored events including Jazz games, Bees games, USANA concerts & more! We hold annual company events including car shows, summer party, Halloween Trunk or Treat and Christmas party.
Responsibilities
• Taking vehicle pictures of both New & Used vehicles.
• High quality photos of each vehicle with attention to lighting & presentation.
• Putting vehicles through the car wash when needed.
• Assisting in lot & showroom presentation in new & used vehicle buildings.
• Updating Trim Levels and Photo Comments.
• Editing pictures in photo software with engaging overlays.
• Manage lists of what vehicles are in inventory & what vehicles need to be removed.
• Walk around videos of key inventory & pushing them through social media channels.
• Train with the customer care department in product knowledge to assist in sales customer service when needed for schedule coverage.
Qualifications
Strong time management & organizational skills
Can provide excellent customer service
Honest & transparent with our customers
Demonstrate product knowledge & value
Strong appointment setting skills
Fluent in digital communication ie. Online Chat, Social Media, Email, Text & Customer Relations Management Tools.
Excellent telephone communication skills
Experience using Microsoft Excel & Word
Additional Information
Please email your resume to ****. Applicants who do not submit a resume will not be considered.
Previous experience or vehicle knowledge is preferred but not required. We will train the right person. Training Schedule is typically 2-3 weeks Mon-Fri 8:30 AM to 5:00 PM. Post Training Hours depend on business needs.
Over 18 years of age
High School Graduate
Must Pass Typing Test
Valid Drivers License
Clean Driving Record
Must Pass Drug Test
Additional Information
Please email your resume to ****. Applicants who do not submit a resume will not be considered.

Company info

Sign Up Now - WashingtondcCrossing.com