Subrogation Case Worker I

Profile

Subrogation Case Worker I
Responsibilities: Effectively work, maintain and manage a variety of cases with current and accurate notes from creation to recovery. Maintain a daily system of providing timely and accurate information required to move cases through the case management workflow. Confirm documentation of eligibility for beneficiaries. Conduct all case document review and updates as needed. Confirm and validate third party liability and, probate and beneficiary asset research. Interact professionally (i.e. on incoming and outgoing calls and correspondence) with attorneys, insurance adjusters, medical providers, court staff, recipients and family members and client. Prepare required correspondence, liens, claims and other related documents to progress the case to recovery. Negotiate and compromise claim/lien settlement amounts per contract guidelines. Process all claim/lien disputes and review claims with attorneys and other stakeholders. Conduct outgoing periodic follow up on case status and payment. Perform basic and advanced levels of document review to identify current case status, legal research, and case management and ensure case progress through workflow. Prioritize case events and critical case payment/recovery issues, while meeting, various internal and legal deadlines that are revenue impacting. Compile, analyze and make conclusions about case information and status from multiple sources. Meet department objective standards for Customer Service. Complete periodic reports for management when necessary. Ensure all processes meet HIPAA and Government security requirements with regards to sharing/storage/PHI (Personal Health Information). May have some training responsibilities limited to projects and specific tasks.

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