Support Enforcement Officer II

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Support Enforcement Officer II
The candidate will perform advanced level professional practice of aiding in obtaining compliance with court ordered family support. Will monitor compliance with family support obligations. Research and investigate causes for support payment delinquencies and develop potential methods for aiding courts and clients in obtaining compliance. Analyze cases and develop appropriate courses of action to ensure compliance with court orders. Negotiate support payment agreements including those involving paternity acknowledgements. Prepare and present motions at court for such actions as contempt citations, wage withholding orders, non-support arrest warrants and petitions for support modifications. Advise clients regarding support obligations, alternative courses of action and services available to assist clients. Conduct pre-trial conferences with clients and their attorneys and may serve as informal mediator, to obtain settlements, agreements, compromises or resolutions to disputes regarding contempt actions. Perform support enforcement actions involving support obligors in other states and requiring advanced investigative methods and the use of specialized techniques such as telephonic hearings. Perform audits of support enforcement accounts in complex cases. Prepare petitions for support modifications involving complex circumstances. Prepare comprehensive case documents and presents them in court, including arguing the merits of recommended actions before the court. Evaluate complaints and problems regarding child support cases and provide follow-up toward effective resolution. May make service of process in such matters as contempt citations, wage withholding orders and orders of notice. Use automated information systems and accounting methods in performance of daily assignments. Calculate support amounts following general guidelines. Perform related duties as required.

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