e-Discovery Analyst - Houston TX

Profile

132751BR

Job Title:

e-Discovery Analyst - Houston, TX

No. of Positions:

1

Job Description:

Where you fit in

ITSO (IT Services and Operations) IRM (Information Risk Management) area protects Shell’s information assets against existing risks and potential threats, and works to ensure reliable and secure operations for Shell. This position has a strong security focus with unique access and tooling requirements for success. The eDiscovery team aids Shell Trading in complying with its Legal preservation responsibilities and responding to electronic data production requests.

What the role?

The eDiscovery Analyst role is responsible for handling data for Legal, Regulatory, and Compliance stakeholder requests, along with ensuring data preservation for the business. eDiscovery processes involve working with electronically stored information to identify, preserve, collect, process, review, and produce for litigation and investigatory matters. At its core, the eDiscovery team is a data harvesting team. We develop technical solutions for electronic data harvesting, while meeting stakeholder, Legal and technical requirements.

Accountabilities


Harvest data from all storage locations in forensically sound manner. Follow documented procedures to ensure defensible results. Document harvesting steps for reference, defensibility, and repeatability. If harvesting solution is not in place, find an approach.
Treat each harvesting task as a project, following effective project management steps. Interview business users, identify and confirm locations of stored data, identify appropriate harvest approach, and execute secure and complete capture of data. Communicate clearly with the stakeholder.
Coordinate with service providers and vendors to ensure timely and complete delivery of data and services.
Use data processing tools to meet delivery data processing requirements. Follow documented procedures.
Identify, test, and execute sound technical tool solutions to data harvesting problems. Seek technical process improvements to create value to the business.
Find and implement data preservation solutions to meet legal preservation requirements. If preservation solution is not available, work with others to research and implement an acceptable approach. Advise the business on acceptable in-place preservation approaches.
Assess preservation requirements for data at risk for deletion. Escalate concerns to business stakeholders and follow through on required guidance or actions.
Monitor team mailbox and take ownership of data harvest requests, ensuring delivery meets stakeholder requirements (timing, scope, completeness, documentation, and prioritization).
Dynamically share work within the team to ensure delivery targets are met (accept more work, give work to others, collaborate on tasks, work cooperatively). Take ownership of personal work along with team’s tasks to ensure success.
Handle all accesses and privileged accounts with appropriate security and risk focus. Handle accesses and data with minimal interaction and processing as possible.
Ensure all data in access and control is maintained with highest protection and security.
Fully document work progress and work completion. Use effective project management skills.
Partner with stakeholders to ensure data harvesting and preservation requirements are met. Work cooperatively with stakeholders to reach decisions on data harvesting and preservation. Escalate concerns immediately.
Coordinate multiple simultaneous projects. Appropriately prioritize competing priorities. Control large workload and ensure details are not overlooked. Volunteer to share work among team members.
Identify process improvements. Test and critically evaluate new tools and approaches and assess future value. Add business value by looking beyond current tools and capabilities to foresee future needs.
Assess any potential loss of data for legal hold requirements and coordinate with stakeholders for signoff.
Document decisions for future reference. Ensure key information is memorialized.
Validate processes and extracted data, particularly for accurateness and completeness.
Research prior collections and stored data for new actions and requirements.
Ensure learnings are shared and memorialized for growth and development of the team.
Seek value-add activities and promote ideas within the team.


Auto req ID:

132751BR

Skillpool:

IT Information Risk Management

Country of Work Location:

United States

Employment Type:

Full Time

Company Description:

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals. As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business. Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…


We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.


A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Disclaimer:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell participates in E-Verify.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws.

Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability.

Work Location:

Houston - One Thousand Main

Requirements:

What we need from you


Must have legal authorization to work in the U.S on a full-time basis for anyone other than current employer.
Bachelor’s Degree required.
Minimum 4 years of related work experience.
Deep IT technical understanding and skills, including file level storage, file attributes, data collection techniques, information and file search, harvesting tools, and advanced data processing.
Extensive IT Analyst or Business Analyst experience analyzing, manipulating, and compiling large quantities of data and information. Strong skills in critical thinking and information analysis.
Successful performance in client support, working with difficult situations and demanding individuals.
Strong knowledge or experience in the Legal, eDiscovery, Forensics, Investigations, or Records Management fields, including clear understanding of the importance of Legal processes to the company.
Experience with IT controls, compliance, and security. Demonstrated sensitivity to proper handling and protection of all information, including highly confidential information.
Strictly organized, attentive to detail and completeness of all work. Demonstrated significant skills in organization and working methodically. Strict adherence to standards and processes, systematic attitude, and methodical execution are required. Proficient in documenting data harvesting work in detail.
Strong stakeholder engagement skills. Coordinate effectively at all levels of the organization, including very strong customer service skills. Excellent collaboration and interpersonal skills 1-on-1 and in groups.
Accepts direction provided by others.
Powerful team work, involving a selfless attitude to deliver best outcome for Shell. Openly shares work, learnings, and processes with, to, from, among, and between all team members. Actively learns, listens, and shares. Embodies highest respect in interactions with others.
Effectively project management to complete highly complex tasks in parallel order. Successful in work prioritization and task focus.


City, State (if applicable):

Houston, TX

Company info

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