Director Student Services

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Director, Student Services
The candidate will have the authority to manage assigned units and designated programs and services. Will be responsible for ensuring that diverse customer, family, and community issues affecting customer service and care are resolved. Directs the planning and administration of the unit’s budget and makes spending decisions within budget guidelines. Oversees program development for assigned units and ensures that policies and procedures are followed. Responsible for ensuring a high-quality educational experience for all of students. Responsible for academic advising and personal counseling, student life initiatives, strategic planning, community engagement, and administration. Primarily responsible for addressing student-related academic, personal, and professional issues that arise during law school, including referrals for disability accommodations, academic support, professional counseling, and leaves of absence. Provides counseling and outreach services to a diverse population of students to enhance their personal and academic success and ameliorate barriers to that success. Duties also include providing leadership and direction to the law school’s student organizations and their extracurricular activities. This position organizes or collaborates on student events throughout the year such as Orientation, Commencement, and wellness programming. Also meets with students when violations of the Honor Code, Code of Student Conduct, or other disciplinary issues arise. Direct the development and implementation of student service objectives that are comprehensive, appropriate, and consistent with the University of Utah’s goals and objectives. Oversee operations in areas relating to student advising, student conduct, discipline, and grievance proceedings. Partner with local organizations to develop student or alumni involvement through employment, internship, community outreach, or professional development. Provide strategic direction by setting short and long-term goals, estimating budgetary requirements for staff, space and equipment planning, and implementing special projects and policies. Administer bar exam certification and serve as the COL Title IX officer reporting to the University. Oversee all aspects of staff resource management including recruitment and retention of assigned staff. Work closely with individual students and student groups to cultivate and enhance the diversity, equity and inclusion of the law school community. Ensure competency of management/supervisory staff through the development and/or presentation of educational programs and through on-going staff performance evaluation. Market and promote new and existing programs and services to internal and external customers. Participate in university-wide committees to establish customer/patient service and administrative plans and policies. Facilitate cooperative and collaborative community and institutional relationships. Help assure compliance with applicable ABA Standards for law schools relevant to student services and help administer annual and other periodic reporting to the ABA.

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