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Experience
5-10 yrs required
Location
Chicago, IL, United States
Posted on
Sep 21, 2020
Profile
Key Account Manager
Duties: Coordinates resources among business developers and with national and regional broker and clients to align with overall company strategies. Possesses agility to generate new, profitable business, across the spectrum of AGCS’ target business segments, from Commodity to Complex, and across all lines of business. Work across classes of broker partners, including both Global and ASCENT, to optimize AGCS’ “share of wallet” by cross- and up-selling while at the same time maximizing the “contribution margin/profitability”. Different skillset for selling will be required as our business model moves to incorporate “Digital by Default”. Identifying key and growth accounts, building and implementing Strategic Account Plans. Act as lead client engagement representative across North American Region, as well as primary interface between and among Regional Executives, Executive Management Team, Lines of Business, Claims and Distribution. Develop balanced pipeline with target accounts to fulfill financial targets and desired business mix for the next 2 years'. Support the Global Distribution Team in the development of global 5000 clients in support of the NEW AGCS structure. Act as Thought Leader and Influencer to Executive Management, peers and Distribution Colleagues. Act as daily challenger and chief execution point for North American strategies. Engage and coordinate with sales and planning, marketing and communications to tailor specific requirements for market presence and brand awareness. Spearhead Sales Culture across the organization. Actively assist in career development of more junior colleagues both in Distribution and across other functions. Proactively build long term relationships with key and growth clients, generate trust and credibility with key people who impact the buying decision. Act as a solution provider and trusted advisor for key accounts and Lines of Business
Initiate remedial action where necessary, e.g. large claims. Ensure client data base (Salesforce.com) SFDC is fully populated and kept current at all times with relevant client strategies and client information for all broker and client responsibilities. Proactively build long term relationships with key broker partners: Develop and grow relationships with. Facilitate brokers and clients understanding of AGCS underwriting appetites and capabilities, as well as those of other OEs. Contribute towards broker relationship mapping to increase AGCS profile and promote AGCS as a preferred Insurer amongst key broker partners. Develop and manage internal relationships: Drive change and behavior across functions to deliver coordinated and seamless solutions to clients and brokers. Leverage AGCS executive network to develop client and broker relationships at the executive level. Lead industry teams across Lines of Business in identifying prospects and key industry issues to ensure AGCS offering meets or exceeds client needs. Engage regularly across functions, to build relationships and teams for specific deal opportunities and to increase team dynamic.
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