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Job Details

UM Administration Coordinator 1 -Full Time - Work from Home - Any State

Location
Charlotte, NC, United States

Posted on
Sep 02, 2021

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Profile

Description

The UM Administration Coordinator 1 contributes to administration of utilization management. The UM Administration Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Responsibilities

Job Title: UM Administration Coordinator-Full Time - Work from Home - Any State

Schedule: (8) hour shift between the hours of Mon-Fri 7:00am - 11:00pm EST and weekends 7:00am-6:30pm EST

Job Description Summary

Would you like to WORK FROM HOME? Would you like to be an advocate and make a difference for others? Join us and experience a supportive team environment! The UM Administration Coordinator 1 contributes to administration of utilization management. The UM Administration Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Job Description

The UM Administration Coordinator 1 provides non-clinical support for the policies and procedures ensuring best and most appropriate treatment, care or services for members. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Compensation & Benefits For This Role Include:

Competitive Pay

Overtime and Shift Differentials

Annual Incentive Plan

Medical, Dental, Vison and Life Insurance (plus other plans!)

Well Being Plans - Be Rewarded For Wellness Activities

Doctor on Demand

401K (Immediate company match of 125% on the first 6% of your contributions and full vesting after two years!)

23 Days PTO plus (2) Personal Holidays and (1) Volunteer Day

In addition there are a variety of other work-life benefits!

Required Qualifications


Administrative or technical support experience
Excellent verbal and written communication skills
Working knowledge of MS Office including Word, Excel, and Outlook in a Windows based environment and an ability to quickly learn new systems
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Home Office: A dedicated secure home workspace, and high-speed internet DSL or Cable modem with a minimum connection speed of 10m x 1m (Satellite internet service is NOT allowed for this role)
Associates working in the state of Arizona must comply with the Tobacco Free Hiring Policy (see details below under Additional Information) and upon offer will be subjected to nicotine testing as part of a 10 panel drug test


Preferred Qualifications


Proficient utilizing electronic medical record and documentation programs
Proficient and/or experience with medical terminology and/or ICD-10 codes
High School Diploma or Bachelor's Degree in Business, Finance or a related field
Prior member service or customer service telephone experience desired
Experience with Utilization Review and/or Prior Authorization, preferably within a managed care organization
Fluency in Spanish


Scheduled Weekly Hours

40

Company info

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