Principal AI Solution Architect

Profile

Description

Come help us redefine the future of Health Care. With a history of transformation over the last 50 years, Humana has consistently innovated on behalf of the member.

At Humana's Voice Innovation & Ambient AI organization, we are on a mission to help our members achieve their health goals and enable our associates to work at the top of their license by removing barriers and reducing friction. The VInA2I organization is a multi-disciplinary team focused on applying advances in Voice Analytics, Conversational AI and Ambient sensing across multiple customer segments and a broad set of use cases spanning end customer innovation at the home to backend systems supporting our associates, care teams and providers. This is a unique opportunity to work on the cusp of technology and Health Care!

Responsibilities

This person is the primary lead on the program and responsible for the overall technical solution:


Will architect overall solution and guide the development team
Develop required AI platform, components and associated models required for properly training the model
Coordinate and execute AI model training process and data integration activities
Will be responsible for designing and implementing strategies, architectures, ingestion, storage, consumption and delivery processes for complex, large-volume, multi-variate, batch and real time data sets used for modeling
Will participate in and lead technical due diligence to evaluate internal and external vended solutions.


Required Qualifications


Exceptionally skilled in translating the business requirements to the technical development team and knowledge of specific tools and methodologies applied
Experience with one or more general purpose programming languages including but not limited to: Java, Scala, Python, JavaScript
Strong background in Natural Language Processing or Computer Vision, Speech Language Understanding, Machine Learning or Artificial Intelligence
Proven track record of leading enterprise and solution architecture delivery and adoption
Excellent writing and oral communication skills, with proven experience in building and maintaining relationships with executives, business stakeholders and technical teams
Broad knowledge of architecture domains, including business, application, data, infrastructure and security architectures
Extensive knowledge of infrastructure architecture design, including cloud-based infrastructure
Demonstrated expertise with one full life cycle analytics engagement across strategy, design and implementation
Experience delivering capabilities including (but not limited to): Omnichannel - Queuing, routing, and experience, Softphone, AI/ML, Chatbots & Voicebots, Voice Authentication, Desktop Process Automation and Analytics, Speech Analytics, Call Recording, Workforce Management, etc.
Experience with AWS SageMaker, Google tensorflow and or other Data Science platforms


Preferred Qualifications


Master's Degree in computer science or a related discipline, such as data science, applied mathematics, electrical engineering, or systems engineering
Experience influencing and building mindshare convincingly with any audience. Confident and experienced in public speaking to large audiences


Additional Information


This position can be performed from anywhere in the US
If remote, travel may include trips to Boston and Louisville, KY, not more than 20%


Scheduled Weekly Hours

40

Company info

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