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IT Help Desk Intern

Location
Boise, ID, United States

Posted on
Jul 06, 2020

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:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:IT Help Desk Intern,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:u003cfont style=font-size:16px;\u003eu003cfont style=color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\u003eRealogy is a global provider of real estate services with a singular mission: We serve agents. This strategy is aimed at growing the base of high-performing independent sales agents at our company-owned and franchisee brokerages, providing services to make them more productive and their businesses more profitable.u003cbru003eu003cbru003eWhile you won’t see our name on For Sale signs, you will see those of our industry-leading brands: Better Homes and Gardens Real Estate, Century 21, Citi Habitats, Climb Real Estate, Coldwell Banker Real Estate, Corcoran, ERA Franchise Systems and Sotheby’s International Realty to name just a few. Our four business units work together to provide a full-service solution to meet the needs of agents and their homebuying clients, from the initial listing until the keys are turned over.u003cbru003eu003cbru003eRealogy was recently designated a u003ca href=****target=_blank\u003eGreat Place to Work®u003c/au003e for the second consecutive year, recognizing the company’s commitment to providing meaningful work and an environment where employees can grow and succeed. Realogy has 16,600 offices and approximately 302,000 affiliated brokers and agents worldwide. We’re the leader in residential real estate sales, with $6.1 billion in revenue in 2018, nearly 1.4 million real estate transactions and approximately 16 percent of market share of the U.S. residential real estate market. We’re there to serve agents who help people find and buy houses, move, and finance their dream.u003cbru003eu003cbru003eTitleOne, a title and escrow company, is committed to making a difference for our team members and the communities in which we live. We enrich our team members’ lives by providing a fun and energetic team environment while offering opportunities for growth and advancement. Our industry-leading, innovative and legendary service delivers confidence and peace of mind to real estate professionals and consumers throughout the Northwest. We are committed to impacting our communities through the giving of our time and financial resources. TitleOne is owned and operated by Title Resource Group (TRG).u003cbru003eu003cbru003eTitle Resource Group is in the business of making houses into homes coast to coast. Once the deal is sealed, TRG completes all the necessary work in the title and home closing settlement process to transfer ownership of the property and bring the real estate transaction to a successful conclusion. TRG helps facilitate all aspects of the purchase process to help agents and their customers get deals done. We work with customers, financial institutions, insurance companies, real estate agents and brokers – both within and outside the Realogy family – to ensure all the I’s are dotted and T’s are crossed so deals close on time. When all the documents are signed, the funds are wired, the keys are exchanged and the transactions are recorded, TRG’s work continues as it also insure title policies in connection with the real estate transactions. In 2018, TRG was involved in the closing of approximately 176,000 transactions with net revenue at nearly $580 million.u003c/fontu003eu003c/fontu003e,VerityZone:formtext36,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:EEO Statement,AnswerValue:EOE AA M/F/Vet/Disability,VerityZone:formtext34,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:State/Province/Region,AnswerValue:Idaho ,VerityZone:formtext25,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Boise,VerityZone:formtext19,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Company,AnswerValue:TitleOne Corporation ,VerityZone:formtext1,QuestionType:single-select,ActualValueFromSolar:null}],GQId:2557,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:6725BR,Title:IT Help Desk Intern,JobSiteId:7080,Link:****{Responsive_AdvancedCSS: /* Text Alignment */#N##N#.linkContainer.backgroundColor.LinkPadding.headerLinkContainer.ng-scope,#N#.homeFooterWrapper {#N##T#text-align: center;#N#}#N##N#/* Colors */#N##N#.mainInitialContainer .widgetSidebar,#N#.footerLink.responsiveWidth.ng-scope {#N##T#border: none;#N#}#N##N#/* Dimensions */#N##N#.gateway .welcomeBanner,#N#.gateway .welcomeBanner .welcome {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] {#N##T#width: 100%;#N#}#N##N#@media screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome {#N##T##T#width: 381px;#N##T##T#max-width: 35%;#N##T##T#/*min-width: 25%;*/#N##T#}#N##N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#width: 759px;#N##T##T#max-width: 65%;#N##T#}#N##N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#width: 1200px;#N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#max-width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img,#N#.pageHeader,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#height: auto;#N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome .welcomeLiner,#N##T#.gateway .welcomeBanner .backgroundImageWrapperLink,#N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#height: 245px;#N##T#}#N##N#}#N##N#/* Padding */#N##N#@media screen and (min-width: 1260px) {#N##N##T#.mainInitialContainer .widgetSidebar {#N##T##T#padding-right: 8px;#N##T#}#N##N#}#N##N#/* Margins */#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#margin: auto;#N#}#N##N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#margin: 1em auto;#N#}#N##N#@media screen and (max-width: 1259px) {#N##N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#margin-left: 0;#N##T#}#N##N#}#N##N#/* Display Properties */#N##N##resumeBuilderBox {#N##T#display: none;#N#}#N##N#@media only screen and (max-width: 900px) {#N##N##T#.gateway .welcomeBanner,#N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: block;#N##T#}#N##N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: inline-block;#N##T#}#N##N#}#N##N#/* Object Fit Properties */#N##N#.gateway .welcomeBanner .backgroundImageWrapperLink img {#N##T#object-fit: cover;#N#}#N##N#/* Position Properties */#N##N#.mainInitialContainer .widgetSidebar {#N##T#position: relative;#N##T#top: auto;#N##T#left: auto;#N##T#right: auto;#N##T#bottom: auto;#N#},Responsive_BackgroundColor: #ffffff,Responsive_BackgroundImage: ****#747474,Responsive_BaseFontFamily: \u0027Helvetica Neueu0027, Helvetica, Arial, sans-serif,Responsive_BaseFontSize: 16px,Responsive_ButtonBackgroundColor: #004943,Responsive_CompiledCSS: /* remember to define focus styles! */input,select,.control,.ui-selectmenu-button,textarea,.pseudocheckbox,.pseudoradio,.controlWrapper,.textAreaWrapper,.lightBorder,.themed .ui-selectmenu-button,.ui-state-default { border-color: #747474;}.baseFontColor { color: #747474;}.baseColorPalette { background-color: #ffffff; 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Manages the help desk system and responds to team members request in timely and professional manner. The Help Desk Tech has routine contact with Information Systems staff, all levels of employees as end users, and vendor representatives. Responsible for coordination of all activities regarding the organizationu0027s help desk.u003cbru003eu0026nbsp;u003ca name=\P11_1138\\u003eu003c/au003eu003cbru003eu003cstrongu003eEssential duties and responsibilities include the following.u003c/strongu003eu0026nbsp; Other duties may be assigned.u003cbru003eu0026nbsp;u003c/fontu003eu003c/fontu003eu003cul dir=\ltr\\u003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eConfiguration of team member’s equipment to connect to theu0026nbsp;Network/Internet.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eProvide team member support and technical issue resolution via E-Mail, phone and other electronic medium.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eConfigureu0026nbsp;team member’s software to connect tou0026nbsp;LAN and Internet application servers.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eProvide training to team members in the use of system and applications.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eGeneral understanding ofu0026nbsp;Microsoft OS and application operations related to company offered services.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eIdentify and correct or advise, on operational issues in team member’s computer systems.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003ePerform creationu0026nbsp;of new accounts using company provided tools.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eManage existing user accounts using company provided tools.u003c/fontu003eu003c/fontu003eu003c/liu003eu003c/ulu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003ca name=\P12_1439\\u003eu003c/au003eu003ca name=\P27_3672\\u003eu003c/au003eu0026nbsp;u003cbru003eu003cstrongu003eQualificationsu003c/strongu003eu003cstrongu003e/Experience:u003c/strongu003eu003cbru003eu003ca name=\P28_3695\\u003eu003c/au003eu0026nbsp;u003c/fontu003eu003c/fontu003eu003cul dir=\ltr\\u003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eAble to work independently and efficiently to meet deadlines.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eAble to promptly answer support related email, phone calls and other electronic communications.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eSelf motivated, detail-oriented and organized.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eExperience with hardware and software issues.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eGeneral understanding of networking principals.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eProficient inu0026nbsp;LAN and Internet related applications such as E-Mail clients, FTP clients and Web Browsers.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eExcellent communication (oral and written), interpersonal, organizational, and presentation skills.u003c/fontu003eu003c/fontu003eu003c/liu003eu003c/ulu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu0026nbsp;u003cbru003eu0026nbsp;u003cbru003eu003cstrongu003ePhysical Demands:u003c/strongu003eu003cbru003eThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.u003cbru003eu0026nbsp;u003cbru003eWhile performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds. #L1-DS1u003cbru003eu0026nbsp;u003c/fontu003eu003c/fontu003e,hiringOrganization:{name:Realogy,sameAs:\,@type:Organization},identifier:{name:Realogy,@type:PropertyValue,value:6725BR},jobLocation:{address:{addressCountry:USA,addressLocality:Boise,addressRegion:ID,postalCode:83702,streetAddress:\,@type:PostalAddress},@type:Place},title:IT Help Desk Intern,@type:JobPosting,validThrough:2021-07-06T23:59:59}u003c/scriptu003e,CustomWebTrackerResponse:[],Abc:0,SolarErrorOccurred:false} capture-escaped-parsed-value=preloadResponse />

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