Product Management Director - Head of Business Transformation Strategic Planning amp Operations - Military Veterans

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About this role:**MEMBERS ONLY**SIGN UP NOW***. is seeking a Product Management Director to be the Head of Business Transformation Strategic Planning & Operations for Merchantu00a0 Services.This role will oversee and build out the foundational structure, support and framework used to drive business and solution transformation used within **MEMBERS ONLY**SIGN UP NOW***. Merchant Services.u00a0 The leader will play a key role in establishing the future technology and solution transformation plan to support Merchant Services, and assist in driving change to an Agile Delivery methodology and framework.u00a0 They will establish product portfolio management oversight and best practices, improve data analytics and solution measurement capabilities, drive the maturation of the project discovery and intake process, stand up solution delivery and commercialization capabilities, and enhance overall business transformation management processes and routines leveraged across the organization.u00a0The role will provide leadership in product planning, communications, roadmaps, client advisor boards and execution.u00a0 This is a key role in the Merchant Services Business Transformation organization and will closely partner with cross functional teams including IT, Finance, Legal, Payments Strategy, Operations, Marketing and Sales.u00a0 Position will oversee team(s) of product managers and business execution consultants focused on product planning and operations functionsu00a0In this role, you will:nManage and develop specialized teams of managers and professional individual contributorsnAnalyze customer and results-oriented informationnPerform market research related to development and testing of services and productsnIdentify opportunities and strategies for establishing pricing policies, distribution strategies, technical systems, and customer requirementsnManage companywide efforts to align and coordinate distribution channels, systems requirements, product introduction, marketing, training, and ongoing product and service managementnLead teams by making strategic decisions to resolve highly complex, unique, and critical product line issues to meet deliverablesnInterpret and develop range of new products or product lines and product life cycle management for functions with moderate to high complexity and risknCollaborate with and influence stakeholders, subject matter experts, project managers, and experienced leadersnManage allocation of people and financial resources for Product ManagementnDevelop and guide a culture of talent development to meet business objectives and strategynRequired Qualifications, US:n8 years of Product Management experience in consumer lending or business lending or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationn4 years of Management experiencenDesired Qualifications:n2 years of experience in electronic payments or payment card industry or merchant acquiringn4 years of financial services experiencenDemonstrated experience with complex products that require understanding of underlying platform functionality, transaction processing flows, data transmission technology, and/or business services / API / SDK technologynDemonstrated product delivery experience commercializing new business opportunities from concept to reality, with an emphasis on innovation and simplified customer experiencenDemonstrated track record of working effectively in a team environment, across all organizational levels, and building superior partnerships with a broad set of partnersnProven business case analysis experiencenExperience building partnerships and consulting effectively with leadershipnExperience with Waterfall and Agile project methodologiesnExcellent verbal, written, and interpersonal communication skillsnAbility to communicate effectively, in both written and verbal formats, with senior executive-level leadersnAbility to strategically analyze data and diagnose opportunities and interventionsnJob Expectations:Ability to travel up to 20% of the timePosted Locations:301 S Tryon St - Charlotte, NC2222 W Rose Garden Ln - Phoenix, AZ2200 Concord Pike - Wilmington, DE150 E 42nd St - New York, NY1445 Ross Ave - Dallas, TX171 17th St Nw - Atlanta, GA90 S. 7th St u2013 Minneapolis, MN1655 Grant Street - Concord, CA550 California St - San Francisco, CAnnnWe Value DiversitynnAt **MEMBERS ONLY**SIGN UP NOW***., we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.nnEmployees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable **MEMBERS ONLY**SIGN UP NOW***. policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.nnCandidates applying to job openings posted in US:u00a0All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.nnCandidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.nnn

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