Front Office Receptionist

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Front Office Receptionist
Duties: Responsible for receiving and directing visitors, vendors, and clients to appropriate locations and parties. Notifies personnel of visitor arrival. Performs new client conflict checks. Operates multiple position telephone switchboard. Oversees kitchen stocking and upkeep and conference room readiness. Assists with various administrative duties. Answer, assist and direct all incoming telephone calls to appropriate parties in a professional and courteous manner. Responsible for opening and closing the office, key-holder. Greet clients, escort them to conference rooms. Receive payments via the telephone and in-person. Make collections calls, contact clients for payments, past due balances. Perform client conflict checks and communicate results to the firm. Prepare client intake packages, review for client accuracy, follow up with any missing/incorrect information. Prepare client billing folders. Enter attorneys’ time for billing purposes on a daily basis. Set up and clean up of client meetings. Kitchen duties include daily coffee preparation, some dish-washing. Kitchen to be kept neat, tidy, and fully stocked. Reserve conference rooms for meetings. Ensure conference rooms are organized and tidy in advance of meetings. Provide additional administrative support when needed.

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