Manager-Mercy Sleep Center

Profile

Manager-Mercy Sleep Center','Full-time','Director/Manager/Supervisor','days','days','80','80','Occasional','Occasional','IOWA-WEST DES MOINES-MERCY WEST LAKES','','!*!GENERAL SUMMARY:  This leadership position works closely with Administration
to assume responsibility, authority and accountability for all patient-care
activities, center operations, staff functions and staff development; includes
ongoing collaboration with physicians, clinical staff, and various department
directors in balance with keeping the patient and their family as our primary
customers. 



 

ESSENTIAL FUNCTIONS:

Provides leadership as a role model in
developing and implementing the team concept of patient care delivery.  Collaborates on an ongoing basis with all Sleep
Center Staff and providers, promoting positive communication techniques and the
ability to problem-solve at every level.Promotes quality and service excellence in all
aspects of patient care.  Initiates
outcome measures and quality indicators to monitor such levels of service
excellence.  Integrates relevant customer
satisfaction data into daily center processes and performance improvement
projects, while keeping Administration, staff and providers aware of such
information.  Assist with the development and implementation
of the sleep center marketing plan throughout the state of Iowa,
including the promotion of the Mercy
Sleep Center
as a designation of choice for physicians and the general public.  Serves as the key point person with daily
operations, including the support of staff with various areas of growth and
promoting an environment of ongoing learning. 
Directs the recruitment and retention activities
in the center, while also guiding staff with ongoing self-evaluations and
annual performance appraisal processes. Collaborates with Administration in developing
an annual operational plan in collaboration with staff and physicians,
integrated with Mercy’s strategic plan and related departments’ operational
plans in order to efficiently provide services. 
Develops, implements and periodically reviews
all policies and procedures that guide and support the assigned services.  These include, but are not limited to, AASM
requirements, The Joint Commission requirements, federal and state regulations,
regulatory standards, etc.Collaborates with the Lead Tech to develop a
departmental staffing plan, detailing appropriate employee classifications and
qualifications consistent with the department’s operational plan, projected
volumes, patient/acuity and other relevant indicators.  Participates in human resource planning and
recommendations for staffing, proactive recruitment and long-term needs.  Collaborates with Administration in developing
annual operating and capital budgets, monitors and analyzes performance and
productivity and implements necessary corrective plans.  Supports research projects while collaborating
with physicians and all staff to integrate research into the clinic
setting.  






















','!*!MINIMUM KNOWLEDGE, SKILLS
AND ABILITIES REQUIRED:

Bachelor’s degree in business, public
administration, health care administration or nursing required, Master’s degree
preferred. Minimum three (3) years’ healthcare
experience.  Prior proven experience and
expertise in management area preferredPossess high level of
interpersonal/communication skills to provide team atmosphere.





 
','We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.','2017-R0143037','Mercy Medical Center','Manager-Mercy Sleep Center

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