Black Knight Product Manager

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Position Summary
RoundPoint is seeking a Product Manager that is responsible for defining and executing the vision and definition of assigned products to drive operational excellence. Working with internal and external stakeholders, this position will be responsible for identifying solutions to achieve line of business objectives while improving the overall end user and customer experience.
Primary Responsibilities
Set the vision and definition of the product.
Advocate on behalf of the customer for the development team and translate customer needs into technical details.
Prioritize requests based on business value.
Define and convey the vision to the team(s) in order to meet requirements to ensure a successful product based on business value.
Drive the creation and the integrity of the product backlog. Responsible for ensuring the project and development team(s), are focused on the right priorities during the development process.
Primary point of contact for questions from the team(s) and is empowered to make decisions.
Accepts delivery of working product and socializes the delivery of business value and outcomes of the iteration to the stakeholders and clients.
Work with key stakeholders and various lines of business to optimize system usage through:
Monitor for product enhancements to further automate processes and support regulatory changes
Drive efficiencies across system platforms
Create and maintain system tools that improve the end user experience
Maintain a document library of how the product works and interacts with other products and processes
Monitor service delivery, productivity, and quality standards for key technology providers
Analyzing costs as required to reduce operating expenses
Evaluate the marketplace to continually source for new technologies
Develop a continual understanding of the operation through:

Analyzing users’ behaviors and make recommendations based on insights
Routinely monitoring for changes in business and goals
Monitor and analyze information to discover ways of enhancing use of the system
Create process maps integrating system usage for selecting the best option
Manage the relationship with key vendors including adding additional services
Manage deadlines and expectations with key stakeholders respective to defined goals
Qualifications
Required:
3 to 5 years Black Knight and Loan Servicing experience
Bachelor’s degree in information technology, business or related field; or equivalent experience
Five years of experience in optimizing the use of systems within a growing company
Expertise at consensus and relationship building with internal and external stakeholders
Excellent detailed written and verbal communication skills, including business requirements documentation skills.
Proven ability to manage projects on time and on budget that require multiple layers of service providers, internal and external stakeholders
Results Oriented – track record of delivering quantifiable results to the organization
Proficiency in Microsoft Office Suite
Proven track record of success in fast-paced, dynamic work environment
RoundPoint’s Employee Value Proposition:
Grow. Make a difference. Have fun along the way.
Our mission is to serve our homeowners and all of their homeownership needs. We do this by embracing challenges, executing with excellence, and fostering a positive work culture that encourages personal and professional growth. We are on the fast track to becoming the premier marketplace for all things home, and the National Mortgage News and Best Companies Group just named us one of 2019's Best Mortgage Companies to Work For! Without a doubt, RoundPointers are what make this company a great place to work! That’s why we hire individuals who share our core values: Energy, Ethics, Execution, Everyone, and Earn it!
As a RoundPointer, we will empower you to innovate, provide meaningful solutions, set goals and crush them, play hard, and give back to the community! Our secret sauce is our mantra, All In. All Win. Together, we can achieve great things!
Physical Demands & Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:
The employee is regularly required to talk or hear.
The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.

Company info

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