Digital Site Coordinator - Calvin Klein

Profile

POSITION SUMMARY

The Digital Coordinators are the gatekeepers of calvinklein.com and are responsible for launching and maintaining the quality of PDPs. The work of the Digital Site Coordinator supports the E-Commerce team by ensuring a strong and positive customer experience through their publishing and QA efforts. This role requires a reliable and organized communicator who will be able to use their skills to work with internal and external partners and ensure deadlines are met so no product is at risk of losing selling time.

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB

Site Operations

• Launch Items to ck.com product display pages (PDP’s)
• Maintain a seasonal tracker to monitor and update monthly publish status
• Reach out to vendors for image leverages
• Work with 3rd party vendors to edit and return images to be uploaded to the site
• Have an in depth understanding of site image standards and be able to communicate effectively when images are not up to specifications.
• Communicate with the copy team when new copy needs to be written, or styles need their PDP copy updated.
• Complete point of sale moves to support business markdowns
• Create and maintain top level navigation categories that change with the season and promotional calendar.
• Work with international partners to secure and share imgs from alternate internal studios
• Attend daily meetings with the Merch Analyst to review outstanding & upcoming launching needs that may need escalation.

QA

• Perform a daily QA of product display pages that were launched the day prior
• Use internal tools to pull reporting that will ensure all inventory is launched quickly and accurately
• Perform a bi-annual clean-up of old categories and products to ensure the site runs smoothly
• Participate in team site scrub events, and execute any PDP updates needed.
• Submit bin checks as needed to confirm accuracy of stock
• Open tickets with IT as needed when programs are not updating or functioning correctly

INTERNAL/EXTERNAL CONTACTS

Internal:  Buying, Marketing, Site Merchandising

External: Pixxy, Sandbox

SUPERVISORY RESPONSIBILITIES

N/A

BUDGETARY RESPONSIBILITIES

N/A

DECISION MAKING

This position requires the employee to make timely judgement calls on appropriate use of the English language when writing copy for the site, and the ability to quickly identify and act when something should change. The coordinator will work closely with the Copywriter to ensure priorities are aligned, and when working independently, the employee should have the ability to quickly pivot and restructure priorities to address any urgent business needs.

RESOURCESFULNESS/CREATIVITY

The world of E-Commerce is ever-evolving and can change quickly. The right candidate will be able to evolve and flex to a fluctuating workload and consistently newer processes and programs.

QUALIFICATIONS

Education

• Bachelor’s Degree

Experience

• 1-2 year experience in e-commerce.
• Demonstrated familiarity with Excel and pivot tables.
• Prior experience working closely with a team essential.
• Knowledge of WebSphere, Reflektion or PIM Product 360 a plus.

Skills

• Excellent organization skills.
• Ability to work quickly and efficiently under a deadline.
• Content Management Systems knowledge is preferred.
• Ability to multi-task while demonstrating strong communication and interpersonal skills.
• Outstanding attention to detail in written and oral communications is essential.

Company info

Sign Up Now - WashingtondcCrossing.com