MS Sr. Dir of Preparedness and Incident Mgmt

Profile

What You Will Do:
I.
General summary
With limited supervision, this position will have broad responsibility to provide oversight and management of the Medical System's development of a culture of readiness. The incumbent will have comprehensive experience in emergency management and will be responsible for developing, maintaining and executing system-wide Business Continuity Plans (BCP) and Emergency Response Plans (ERP). This position will provide Incident Command leadership across the system as events unfold and dictate. The Sr. Director of Preparedness and Incident Management will be a collaborative partner with local hospital incident command structures, safety officers, regulatory leaders, and IT cyber security and assure that a comprehensive approach implemented throughout the Medical System
II.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by this role within the Medical System Corporate structure. They are not to be construed as an exhaustive list of all job duties performed by the incumbent.
Develop, implement, maintain, and manage system-wide Business Continuity Plans (BCP) consistent with corporate business continuity standards.
Develop system-wide measures and metrics with respect to the BCPs as a means to monitor attainment and compliance.
Conduct situational assessments for all hazard incidents and activating / managing emergency response operations
Ensure effective development of business continuity risk assessments, business impact analysis, protection & recovery strategies and business continuity plans.
Develop and conduct business continuity and resiliency exercises (table tops) to ensure system-wide preparedness for various incidents. Deliver after action reports and improvement plans.
Work closely with local hospital incident command structures to assure uniformity and the adoption of best practices.
Work closely with local hospital Safety Officers and facility a Safety Officer's Council for the ongoing sharing of ideas and process adoption.
Work closely with the chief information security officer on matters of cyber-security planning, responsiveness, and preparedness.
Work closely with regulatory leaders from around the Medical System to assure a common approach and response to regulatory requirements within sphere of responsibility.
Provide administrative leadership and resiliency subject matter expertise to UMMS and member organization leadership on mitigation, preparedness, readiness, response, and recovery initiatives.
Provide Incident Command leadership and structure across the system for future events.
Stay abreast of evolving threats, risks, and the complex nature of emergency management across the Medical System.
Actively participate with and be familiar with Local, State, and National agencies, processes, and resources.
Develop and execute training material and exercises that ready's the organization for possible incidents so that these processes are a nature part of the organizations day to day operating processes.
Frequently assess resource availability and potential risks.
Ensure health care delivery operations can be self-sustaining for at least 96 hours.
Develop the appropriate protocols that ensure services provided are equitable and impartial, consistent and ethical, and legal standards are met in the wake of a disaster of any kind.
Assure plans include relevant safety considerations are made for patients, staff, and visitors.
Work closely with UMMS Communications team to assure Preparedness and Incident Command processes are well documented and communicated to all levels of the organization and other relevant parties.
Develop status reports (score cards) capturing individual business preparedness, capabilities, recoverability, and prepare management summary reports.
Analyze and report on implications of regulatory/audit requirements and industry guidance on business continuity plans.
III.
Management
Maintains effective communications with senior executive leadership, physicians, department heads, staff, administrators, and managers to resolve issues and implement long and short-term objectives.
Ensures efficient and high quality operational services to the organization with respect to areas of responsibility.
Provides counsel to staff, management, medical staff, and others to facilitate quality outcomes and assures the effectiveness of defined initiatives.
Promotes and operationalizes systemness thinking and culture within areas of responsibility.
Builds partnerships with clinicians, management, and staff across the Medical System.
Oversees the implementation of the programs and initiatives within areas of responsibility across the Medical System.
Develops performance goals, metrics, and reporting capabilities for areas of responsibility including but not limited to capability maturity, maintenance & exercise schedule, deliverables, risks and competitive advantage.
Is accountable to develop and implement service standards, and controls for operational areas of responsibility.
Plan, forecast, and manage budget for areas of responsibility.
Participate as a key member of the UMMS Management team.
From time to time, leads program planning and development for new initiatives that become defined as a priority for the Medical System.
Provides guidance and general direction for department operations, ensures accurate and timely production of work and the efficient and effective operation of the areas of responsibility including the formulation of operating policies and procedures.
Establishes and maintains effective management of all operations personnel, including identifying staffing needs, hiring, training and development, evaluation and termination.
Establishes and implements departmental performance standards. Measures performance against standards and initiates appropriate action when standards are not met. Investigates irregularities and policy violations and takes corrective actions in compliance with Human Resources policies and procedures.
Develops implements and maintains a comprehensive and on-going organizational evaluation and restructuring process to meet the institution's evolving goals and objectives.
Reviews job descriptions, shop functions to determine and implement needed changes such as reclassification, restructuring and promotions.
As part of development of the role, evaluates opportunities to reduce overall costs through consolidation of contracts, services, and resources.
Develops and administers operating budget for areas of responsibility.
Develops controls and initiatives that ensure cost effective management of staff, supplies and contracts.
Evaluates and controls purchases by operations personnel.
What You Need to Be Successful:
Education and Experience
Professional certification (DRII, BCI) in business continuity, disaster recovery and/or crisis management is required within 6 months.
Bachelor's Degree required. Master's Degree is desirable but not required.
Eight years professional experience in the related field leading incident command and readiness activities at a multi-site enterprise.
Government and /or military experience helpful.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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