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Job Details

Learning Facilitation Professional

Location
Bethesda, MD, United States

Posted on
Dec 15, 2020

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Profile

Description

The Learning Facilitation Professional conducts or facilitates training courses for organization employees or external audiences supporting Your Home Advantage (YHA). YHA is Humana's wholly owned house call offering for annual in-home health and well-being assessments acquired in 2015. A licensed doctor or nurse practitioner comes to the member's door to answer questions and explain how members can take advantage of Humana's programs.

Responsibilities

The Learning Facilitation Professional plans, coordinates, and implements all aspects of training programs for participants throughout the organization including but not limited to:


Instructor-led and virtual instructor-led training.
Selects appropriate materials.
Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes.
Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance.
Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements.
Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate.
Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.


Required Qualifications


Associates Degree
2 years of training or learning development experience
Experience presenting to and engaging large audiences
Excellent and effective verbal and written communication skills
Proficiency in Microsoft Office applications including Outlook, PowerPoint and Microsoft Project
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Must have a separate room with a locked door that can be used as a home-office to ensure you and your members have absolute and continuous privacy while you work.
Must have accessibility to high speed DSL or cable modem for a home office (Satellite internet service is NOT allowed for this role); and recommended speed for optimal performance from Humana systems is 10M x 1M


Preferred Qualifications


Bachelors Degree
Understanding of curriculum design and adult learning principles
Experience using a wide variety of training tools to effectively facilitate to a wide audience.
Experience managing projects or processes


Additional Information


Work at Home Position
Must be able to work Monday-Friday 8am-5pm EST, some evenings and Saturdays on occasion


Benefits Begin Day 1!

At Humana, people come first, and that means adding to personal well-being experiences and encouraging conscious living so that every person within a community can be his or her best self. Full time associates enjoy competitive pay and a comprehensive benefits package:


23 Paid Days Off, 7 Paid Holidays, 2 Personal Holidays, 1 Day Volunteer Time, 30 minutes of Well-being time each week to invest in yourself parental leave, caregiver leave, short term disability, tuition assistance, scholarship program, student loan refinancing services, devastating event assistances and more
Medical, Dental, Vision, & supplemental insurances
125% Retirement Match on the first six percent of pretax contributions on your 401K with full vesting after two years
Join the Wellbeing Movement with programs to earn money, gift cards, or prizes for healthy behavior


Scheduled Weekly Hours

40

Company info

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