Pharmacy Technician- Dr. Call Phones

Profile

Description

Bring your unique talents and perspectives to Humana and help us bring better healthcare solutions to our members. At Humana, you'll have the opportunity to interact with members, provide professional advice, and enable positive outcomes in a growing organization and have the option to work at home. Humana's innovative approach to mail-order pharmacy solutions enables us to outpace the competition, with the well-being of our members in mind. Our innovative Pharmacy Solutions offers a cost-effective, easy way for our members to receive their medications without waiting in line, and giving them back more time in their days to enjoy life. We're looking for people from a variety of healthcare backgrounds to join our growing pharmacy team and work with people at all levels of the industry. At Humana, you'll partner with people who care.

Responsibilities

The Dr. Call Phones Mail Operations Pharmacy Technician 2 is responsible for researching and updating clarifications and denials on patient profiles. They are responsible for making or taking phones calls to and from providers and patients. Decisions are typically focused on interpretation of area/department policy and methods for completing assignments. In this role, you will:


Make outbound calls to providers & retail pharmacies
Follow up on new prescription requests and transfers


You must have the ability to solve problems and encourage others in collaborative problem solving. You must be self-directed, but also able to work well in a group, have a positive and proactive attitude.

Required Qualifications


Must have an active license with the Board of Pharmacy in the appropriate state.
Less than 3 years of related experience
Must be passionate about contributing to an organization focused on continuously improving consumer experiences


Preferred Qualifications


High School Diploma or GED
National Certification, PTCB CphT


Additional Information

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected, you will receive correspondence inviting you to participate in a Modern Hire assessment. You will have a set of questions and you will provide responses to each question. You should anticipate this to take about 15 - 20 minutes. Your answers will be reviewed and you will subsequently be informed if you will be moving forward to next round.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from **** with instructions to add the information into the application at Humana's secure website.

Additional Information

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field. Every associate and contractor who work inside a Humana facility or in the field, regardless of vaccination status, must complete a daily health screening questionnaire.

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ****

Company info

Sign Up Now - WashingtondcCrossing.com